Why does the washing machine give an error and what do the error codes mean?

Errors in washing machines detected by the equipment during self-diagnosis can be corrected independently or by contacting specialists. Regardless of who is troubleshooting, it pays to know what the codes say. Despite the fact that the faults of washing machines are basically the same, they have different designations. In this article, we will tell you which spare parts for washing machines, when broken, can lead to certain errors, and options for correcting them.

The indication of all lights is triggered when any error is detected

Washing machines can inform you about operating problems that have arisen by displaying a code on the display. If the model does not have a monitor, the indicator lights will blink

INDESIT, ARISTON

F01 - problems with the operation of the drive motor due to a short circuit in the control circuit. F02 - there is no signal about the operation of the motor from the technogenerator to the electronic controller. F03 - there are problems with the temperature sensor. F04 - the machine indicates a malfunction of the water level sensor. F05 - problems with draining water. F06 - a signal about a malfunction of buttons in the CM series in the Ariston Dialogic line. F07 - the machine warns that the heating element is not immersed in water. F08 - malfunction of the heating element. F09 - electronic control malfunction. F10 - error in the operation of the water level sensor. F11 - there are problems with the drain pump. F12 - problems in communication between the electronic controller and the display module. F13 - drying malfunction (t0 control network is faulty). F14 - drying malfunction (drying does not turn on). F15 - drying malfunction (drying does not turn off). F17 - error in the operation of the locking lock (the door is not closed tightly). F18 - an error in the operation of the microprocessor.

Errors in washing machines without display

Errors on washing machines without a display are also displayed, but they are not displayed on the monitor, but are displayed by combinations of indicators. Each set corresponds to a specific problem. If the instructions do not contain decoding codes, you can find them on the Internet.

Samsung washing machine errors without display

CANDY

E01 - problems with the door locking device. E02 - a signal about water supply problems: its level does not reach or exceeds the norm. E03 - problems have arisen in the water drainage system. E04 - the machine signals a malfunction of the water filling system: its level exceeds the norm. E05 - problems with the temperature sensor, no water heating. E07 - signal about a problem with the drive motor (technical generator is faulty). E09 - malfunction of the drive motor (the shaft does not rotate).

Possible faults requiring repair

All errors that appear on the display and begin with code H can be corrected. You can fix some of them yourself. But if this does not work, then you should contact the service center. Specialists arrive at a pre-agreed convenient time.

Service center employees replace heating elements at home. To repair such errors, the washing machine is rarely taken to a service center.

ASKO

E01, Motor fault - errors in the operation of the drive drive. E02, Water inlet fault - a signal about problems with water intake. E03, Draining fault - there are problems in the water drainage system. E04 - the machine signals that it cannot supply enough water. E05, E06 - problems with water heating. Door lock fault - the washing machine door is not closed tightly. Floaming - increased foaming. Overfilling, Over flov - overflow of water in the washing machine tank. Termistor fault - temperature sensor operation error. Pressure sensor error - the water level sensor is faulty.

Self-diagnosis system, what is it

Responsible manufacturers of household washing machines equip their appliance models with a convenient and understandable system for reporting breakdowns. The display shows a designation consisting of Latin letters and numbers. This self-diagnosis system allows you to quickly identify problems in the operation of the washing machine and repair your assistant in a timely manner. Just think, if you thoroughly understand this system, you won’t have to spend money on calling a technician, but will understand the cause of the breakdown and malfunction yourself, in order to prevent this from happening in the future use of the unit.

KAISER

E01 - no signal to close the hatch: the washing will be stopped. E02 - the machine signals that the tank filling time has exceeded 2 minutes. At the same time, the system continues washing. E03 - water drainage exceeded 1.5 minutes. E04 - the machine signals a problem with water filling (tank overflow). At the same time, the system stops washing and turns on the drain pump. E05 - water filling problem. If after 10 minutes there is no signal from the “Nominal level” sensor, the machine stops washing. E06 - problem with drainage. If after 10 minutes there is no signal from the “Empty Tank” sensor, the machine stops washing.

E07 - water leakage into the pan. E08 - the power supply parameter does not correspond to the norm. Manufacturers recommend a voltage of 190–253 volts. E11 - a malfunction in the hatch lock has been detected. E21 - error in the operation of the drive mechanism system. The wash stops. E22 - the drive motor rotates on its own, without a start command. E31 - temperature sensor malfunction (most likely, this was preceded by a short circuit in the circuit). E32 - temperature sensor malfunction (open circuit). E42 - malfunction, the hatch was blocked within 2 minutes after washing.

The error indicator has triggered, the value depends on the manufacturer

If the indicator works and an error appears on the model display, find the documents for the device. To understand what the error codes mean, you will need to carefully read the manufacturer's operating instructions for the model. After all, different companies may have different designations.

In other words, a specific brand creates its own code system for each class of devices of this type. Thus, the Hans model codes will differ from the error coding system of Whirlpool top-loading equipment. And by deciphering them, you can understand the essence of the problem, as well as fix the breakdown without contacting a service center.

Note that the approach to identifying breakdowns is similar among different manufacturers. And conditionally, all of them can be divided into several categories, starting from the washing machine unit that is malfunctioning.

Atlant

If your Atlant brand washing unit fails, you need to familiarize yourself with the following information, which is implied by the codes that appear on the display.

Hansa

If you are the owner of a Hans model, you should understand what kind of breakdowns occur with such units. After all, this will give you the opportunity to fix minor breakdowns with your own hands. Possible dysfunctions in PC models of this brand.

Kandy

Kandy is a well-known brand with a worldwide reputation, producing a wide range of high-quality washing machines. Reviews from buyers of such equipment on the domestic market indicate that such units last for a long time without serious breakdowns. However, sometimes this also happens.

The codes for washing equipment of this brand are as follows.

Ardo

Today, Ardo brand washing equipment is equipped with a function to display the code of problems that have arisen as a result of various types of breakdowns. If you learn to “read codes” and understand their meaning, the user can independently carry out minor repairs and fix the identified problem.

For the convenience of customers, Ardo has created a short coding system for possible breakdowns.

Knowing the decoding of Ardo errors, you can “read” the codes and extend the life of such washing equipment in domestic conditions.

Whirlpool

Whirlpool washing machines, if there are problems in any of the nodes, generates a certain type of error. Let's look at the most common of them.

Samsung

LG

If symbols or numbers appear on the display of the washing machine, this is a signal of a malfunction in its operation. If you learn to understand them, you can fix the problems that arise with your own hands, quickly and without unnecessary problems.

ELECTROLUX, ZANUSSI

E11 - the machine has detected a problem with water filling. E13 - water leakage in the washing machine tray. E21 - problems with draining: water was not removed from the tank within 10 minutes. E23 - the machine signals a breakdown of the triac (control element of the drain pump). E24 - problems with draining: the system has detected a malfunction in the triac circuit of the drain pump. E33 - inconsistent operation of water level sensors. E35 - a problem with water filling has been detected. The water level in the working tank exceeds the norm. E36 - failure of the sensor, which warns that the heating element is turned on if the required amount of water is not available. E37 - a malfunction of the water level sensor I was detected. E39 - malfunction of the water overflow level sensor.

E41 - the washing machine door is not closed tightly. E42 - the system has detected a malfunction of the hatch lock. E43 - malfunction of the locking lock triac. E44 - the system has detected a breakdown of the hatch closing sensor. E45 - malfunction in the hatch lock control circuit (in the electronic controller). E51 - failure of the drive motor, which was preceded by a short circuit in the control element - triac. E52 - there is no contact between the electronic controller and the tachogenerator. E53 - malfunction of the drive motor control circuit. E54 - malfunction of one of the two contact groups of the reversing relay of the drive motor.

E61 - the temperature regime is violated, the water does not reach the temperature set by the program. E66 - the system has detected a malfunction of the heating element relay. E71 - malfunction of the temperature sensor (increased resistance). E82 - the system has detected problems in the operation of the selector (a special device for selecting programs and cycles). E83 - the system detected an error when reading data from the selector. E84 - washing machine configuration error.

Advantages of an error coding system

Modern washing technology not only independently cleans clothes from dirt, rinses and spins them. She can also independently identify problems associated with her work, pointing to the node where there is a problem.

True, such units report breakdowns in “their own specific language”, using codes. And although, at first glance, it is not at all understandable to humans, learning to understand the codes if desired is not so difficult. But then it will be quite possible for you to promptly fix the breakdown and prevent this from happening in the future.

HANSA

E01 - there is no control signal for closing the door.
E11 - malfunction in the triac of the door lock power circuit. E02 - the tank fills with water to the desired level in more than two minutes. E05 - the tank fills to the desired level in more than ten minutes. E03 - water drain time exceeded 1.5 minutes. E06 - 10 minutes have passed since the water was drained, but the pressure switch does not give the “tank empty” signal. E09 - during the spin cycle, too much foam arose, which could not be removed. E04 - signal that the tank is full of water. E31 - short circuit in the temperature sensor. E32 - break in the temperature sensor. E21 - drive motor blocked. EOB - power supply parameters are violated. E22 - signal that the drive motor rotates without a command. EO7 - the AquaStop water sensor detected a water leak into the pan. E42 - the program is completed, but the door remains locked for more than two minutes. E52 - memory failure. It’s so good to have a cheat sheet that will help you out. Now you know what to do if your washing machine gives an error. Save the article so as not to lose it. Good luck!

How to reset a washing machine error

If it was not possible to automatically reset the washing machine error after restoring functionality, you can do this manually. To do this use:

• "Start/Pause" button . Activate it and hold it until the indicators start flashing or a beep sounds. Usually this technique helps remove the error from the monitor.
• Test mode . If you cannot remove the inscription and lock using the buttons, use the testing function. How to run the program can be seen in the instructions, which describe the reset sequence.

Resetting an error using the Start/Pause button

An error caused by a breakdown of the temperature sensor: EC, TC, TC1, TC2, TC3, TC4, tE3, tE1, tE2

If the tE error appears on the screen of your machine, then the washer’s temperature sensor is damaged, due to which the unit selects the temperature depending on the program you have chosen for it.

This malfunction is caused either by damage to the sensor itself and its wiring, or the problem lies in the tubular heating element. Unfortunately, if the sensor does not work, then replacing it, in fact, like the heating element, is quite difficult, so it is better to leave the machine in the hands of professional craftsmen.

Power supply: 9C, UC, E91, 9E2

If something happens to your washing unit, then first of all you need to check the wiring, because power supply plays an integral part in the operation of the machine.

Sometimes a Samsung washing machine displays a UC error when there is a power surge. Any device needs a constant and stable voltage without surges and drops, and if they occur, the machine may malfunction.

Another reason why the machine does not work and all sorts of symbols appear on its display. This is the use of a faulty extension cord that does not have fuses, as well as non-standard mains voltage (more or less than 220-240 V).

Problem with device overheating: EE

If your Samsung SMA is not equipped with a drying device, for example, the Diamond wf8590nmw9 or 1061 model, then you may not see a code such as “EE”.

If the machine has a convenient function of thermal drying of already washed clothes, then the cause of overheating may be the same failed temperature sensor, but only of the drying device or a breakdown of its heating element. Also, on Samsung machines, error codes related to overheating can occur due to a broken internal wiring circuit.

How to avoid heating element breakdown and error occurrence

The heating element is directly responsible for heating the water in the washing machine. Therefore, this node is constantly in contact with it. Over time, the heating element tube becomes covered with a layer of scale (similar to an electric kettle). It is imperative to remove white plaque, as its layer will gradually grow. When the critical point is reached, heating will be less efficient. The tube contains an electric heating element. If the metal tube is destroyed by scale, the electrical part may also be damaged.

On a note! You should take care of the condition of the heating element even in areas where the water composition is relatively clean. Even it contains various impurities of salts and metals that settle on the surface of the heating element, gradually leading to its destruction.

To minimize the likelihood of damage to the heating element, it is recommended to clean it regularly. There are special products for this, for example, Calgon. They can extend the life of Samsung machines.

Errors of the heating element (heating element): E5, E6, NS1, NS, H1, NOT, HE1, NS2, HE2, H2, HE3

H1 errors are associated with the inability of the heating element to properly cope with its task. As a rule, if you see H1 values ​​on the display, then the water in the washing machine does not heat up due to a breakdown of the tubular electric heater.

The heating element itself can be heating for washing, as well as for drying (if there is such a function). Errors of this kind like h1, E5, E6 appear as a result of (scaling) of the heating element due to hard water, as well as from a network malfunction or a broken temperature sensor.

If you can check the correctness and integrity of the connection to the electricity network yourself, then in the case of a sensor or the heating element itself, it is better to entrust the repair to the technicians from the service center.

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Taking in too much water: 0C, E3, 0E or 0F

Just like loss, excessive fluid gain can cause you to see an OE information code on the display, indicating existing problems. This usually happens because the level sensor or control valve has failed for some reason.

If the Samsung washing machine cannot determine the correct amount of water (error OE or 0E), then the same drain hose that was connected incorrectly is to blame.

Engine tachogenerator: 3S4, EA, 3S1, 3S2, 3S3, 3E4, 3S, 3E3, 3E2, 3E and 3E1

If, when washing a Samsung machine, an error appears in the form of symbols 3C, 3C1, 3C2, 3C3, 3C4, as well as errors 3E through 3E4, then something happened to the motor. There are several options for developing the problem, as well as the error codes themselves.

If you saw symbols with the letters E, C, EA and variations of numbers from 1 to 4 along with them, then the reasons for their appearance are as follows:

• You have exceeded the permissible number of kilograms. If, for example, your Samsung Eco Bubble washing machine, designed for 6 kg, is overfilled with heavier items (and when wet they will become even heavier), then the above error codes will definitely appear.
• The tachogenerator is faulty.
• Electrical wiring and contacts burned out.
• Foreign objects entered the generator through the drum sieve and blocked it.

Information about the water level in the car: 1C, E7, or 1E

Of course, malfunctions in a Samsung washing machine can be very diverse, but thanks to the manufacturers, you can find out about them using a two or three-digit code that appears on the display of the unit in the event of a breakdown.

This fact saves you time, since you can troubleshoot problems yourself for weeks before realizing that something has broken inside, and not just a short-term malfunction in the program.

If on your machine you see fault codes such as 1E or E7, as well as 1C, then the pressure switch, which is responsible for the level of the filled liquid, is to blame.

These errors in Samsung SMA can appear due to many reasons, some of them are:

1. Oxidation of contacts.
2. Disconnecting the tube.
3. Mechanical damage to the level sensor.
4. Clogged tube.
5. The control module is faulty.