You decided to do another wash, opened the hatch of the washing machine to put in dirty clothes, and discovered that there was water in the machine. It’s even worse if the water is not only in the washing drum, but also in the form of a puddle on the floor. But where did she come from? After all, all this time the machine was disconnected from the network! Perhaps this is a serious breakdown and you will have to call a repairman? Don't rush to conclusions. Let's take a closer look at this problem and how to eliminate it.
Causes of malfunction
The first step is to find out the cause of the malfunction. Let's consider two sources through which water can enter the drum of a washing machine when it is turned off. The first is a sewer pipe, the second is a water pipe. We study the nature of the liquid; if the water is cloudy or has an odor, it comes from the sewer pipe; if it is clean, it comes through the water supply.
Malfunctions, depending on the water source:
- Malfunction of the electrovalve, which is responsible for the water supply;
- Missing or malfunctioning siphon valve;
- Incorrect connection of the washing machine to the sewer;
- The drainage system or drain is clogged with debris, causing water to back up into the drum.
Water appears when the unit is operating
When parts of the drain system break, partial drainage occurs. Sometimes the liquid does not drain at all and remains in the drum.
The drain filter is clogged
The wash is finished, but there is still liquid in the centrifuge. This problem occurs due to a clogged drain filter. Sometimes small parts in the form of coins, paper clips and buttons get into it.
To clean it, you need to:
- Drain the liquid in the hose.
- Unscrew the filter. To do this, the cover located at the bottom of the body is removed, the part is unscrewed and washed.
- Check the pump located behind the filter for clogging. To do this, you need to start the drain mode. The pump blades should rotate freely. If their movements are difficult, then the pump is clogged with dirt and should be cleaned.
- Insert the filter back and turn on the drain function. If the reason was a contaminated drain, then the system should be fully operational.
Read more ► The washing machine is noisy during the spin cycle: what to do, reasons for the noise when draining water
Broken pump
The blockage creates a favorable environment for the emergence of microbes and an unpleasant odor.
The machine makes a lot of noise and tries to drain the liquid, but to no avail. The pump may be broken or clogged with dirt.
You can check its operation as follows:
- Remove the filter and inspect the pump for dirt.
- If no dirt is found, turn on the drain mode.
- The pump blades should rotate. If this does not happen, a major overhaul is necessary.
To repair a part, you need to call a technician who will replace the broken part with a new one. The load on the pump increases when the drain hose is artificially lengthened.
Diagnostics
The water in the drum is cloudy and has a characteristic odor; we check the drainage system step by step:
- The drain hose is not fixed or installed at a level below 60 centimeters. If the hose is not secured to a special bracket (see photo below), water from the sewer will flow into the washing machine;
- The washing machine is connected to the siphon of the sink or bathtub. The siphon periodically gets clogged; while using the sink or bathtub, the water does not have time to drain into the sewer and ends up in the drain hose, then into the washing machine tank.
- General blockage of the sewer system. In this case, the water should not drain well at the connection point of the washing machine. For example, in a bathroom, toilet, sink or washbasin. It all depends on the connection option for the washing machine. If the blockage is common, the water does not have time to be discharged into the general sewer and enters the washing machine under pressure. A siphon valve solves this problem.
If the water in the tank is clear, your water supply valve is faulty. In this case, it is easy to diagnose a breakdown; turn off the water supply valve and the flow of water into the tank should stop. The valve cannot be repaired; it must be replaced with a new one. See also -
LG washing machine displays DE error - what does it mean?
"RemBytTech" - professional repair of washing machines with a guarantee
If you are not sure that you can cope with the trouble on your own when a switched-off washing machine fills with water, call the RemBytTech workshop and entrust the repair to professional craftsmen.
Company advantages:
- telephone consultation;
- qualified craftsmen;
- repairs at your home within 24 hours after your request;
- free diagnostics (if the repair is carried out by our technician);
- Warranty up to 2 years on all spare parts and work performed.
How to fix
We will not describe in detail how to clean a sewer in this article. Disassembling and washing the siphon is not a difficult task. If you don’t want to do it yourself, call a regular locksmith, he will help. This also applies to drain cleaning. We recommend that you read the material on how to connect a washing machine if you have a problem with the connection.
Before starting repairs, be sure to turn off the water and disconnect from the network. Replacing an electronic valve is a simple repair and we will help you with this.
For your information! A broken water supply valve is a warranty issue. If you repair it yourself, you will lose your warranty, if you still have one.
Front loading machine, the simplest case:
- We remove the top cover of the washing machine; most often it is enough to unscrew two bolts from the back;
- We remove the electrical supply terminals and disconnect the hoses, unscrew the screws that secure the valve to the body;
- Install the new valve in reverse order. Make sure to ensure the polarity of the connected wires and do not mix them up.
In top-loading washing machines, you have to remove the back wall, and sometimes you have to remove the entire body. In any case, it all comes down to the fact that you need to get to the valve, the valve is located where the water is supplied to the washer. Remove the valve and install a new one.
Important:
We do not recommend repairing the valve; it is easier to purchase a new one. But repairs are possible, watch the video below “How to disassemble the valve.”
Take your time to close the lid or assemble the washer body. We carry out the test step, connect the water supply hose and start any wash to check its functionality.
Breakdown of the pressure switch
This device detects the water level, and when it reaches the value corresponding to the washing cycle, a signal is sent to the control module. Which, in turn, turns off the valves and water stops flowing into the machine.
A faulty sensor does not determine how full the tank is. As a result, water flows continuously. The pressure switch rarely breaks!
Breakdown may occur over time. The inner membrane has hardened and lost its ability to bend. In this case, replacement with a working one is necessary.
Sometimes the contacts oxidize and the signal does not pass through. After cleaning, you need to check the functionality.
The rubber tube may also become clogged or cracked. After replacing or cleaning, the problem will disappear.
One option is an electronic pressure switch
Precautionary measures
Some tips on how to avoid such problems:
- Install a tap that will regulate the water supply. It can be opened before washing and then closed accordingly. The method is not for the lazy; according to experts, the intake valve will last longer;
- Install the siphon valve. This will help prevent sewage water from entering the drum;
- It is advisable to use a leakage protection system that is installed on the floor. Your neighbors will thank you.
We hope our article helped you solve the problem. Write a comment or share the article on social networks, we will be pleased!
See also:
- 7 best washing machines under 20,000 rubles according to customer reviews
- 8 best narrow washing machines according to customers
- 8 best BEKO washing machines according to customer reviews
- 10 best washing machines from Samsung
- 10 Best Top Loading Washing Machines
Prevention measures
Simple recommendations from experts will help prevent unpleasant situations when using technology.
Rules to follow:
- The device must be cleaned periodically. For this purpose special means are used. Simple citric acid will gently clean your equipment.
- Foreign parts, which are often forgotten to be removed from pockets before washing, get stuck in the machine and cause breakdowns. Therefore, before washing, all clothes are checked and sorted. Items with sequins or rhinestones should be turned inside out.
- Failures and malfunctions in equipment can be seen in advance if you do regular inspections.
- Each item has a label that includes washing instructions. All items are washed according to the recommendations.
- After finishing washing, it is necessary to close the shut-off valve. When the tap is open, the outlet valve membrane is constantly under high pressure, which causes it to wear out quickly.
- To prevent waste from the sewer from returning to the drum, it is necessary to install a check valve.
Control block
In a modern automatic washing machine, all components are controlled by an electronic module, which is essentially a computer with software. If the valve circuit is damaged, the controller does not turn them off and water is constantly drawn in.
In this case, two options are possible:
It is not always possible to find a new module that matches the SMA model. Sometimes you need to wait 2-3 months. In addition, it needs to be flashed with a program. He won't work without it. It's like a computer without Windows.
For restoration, it is best to contact a specialized washing machine repair service.
SMA control module
Let us note right away that this breakdown is not typical for any particular brand, but is inherent in all SMAs: Samsung, LG, Bosch, Electrolux, Zanussi, Ariston, Indesit, Virpull. , "Kandy", "Hansa", Gorenje, "Ardo", "Beko", "AEG", "Miele", "Siemens", "Kaiser" and "Atlant".
Service center or private technician?
When the question arises whether to invite a service center employee or a private technician, you need to consider the following points:
- the qualifications of the service employee are confirmed by certificates, and the private owner - only by his own stories;
- an employee of the center brings with him original spare parts, purchased in bulk from factories, has professional equipment, while a private trader will arrive with a “grandfather’s” screwdriver and may well pass off a Chinese counterfeit as an original;
- The service gives an official guarantee for 1 year, a private master does not.
To call a specialist from Service-Technician, all you need to do is:
- call by phone (7 days a week from 8-00 to 21-00);
- fill out an application on the company website.
Masters travel to all areas of Moscow and the Moscow region, diagnose the equipment, receive consent, and immediately begin repairs. The cost of work consists of the cost of the service + the price of spare parts. Calling a technician and diagnostics is free.
