What is the meaning of the UE error on an LG washing machine, and how can I fix it?


An undoubted advantage of LG washing machines is their ability to perform self-diagnosis. If a malfunction is detected, smart household appliances display the corresponding code on the display.

Knowing how to decipher it, it will be much easier to deal with the breakdown. The article will talk about what the UE error means in LG washing machines, how to understand what causes it occurred and how to eliminate them.

What does the UE code mean that the LG washing machine produces?

The UE error appears quite often in LG washing machines. It is not always indicated in the same way, which depends on the model of the device, the year of its manufacture and the characteristics of the breakdown.

Possible options:

  • capital Latin letters UE;
  • lowercase and uppercase Latin letter uE;
  • for machines without a display: all spin lights or LEDs numbered 1 to 6 are on.

As a rule, the code appears on the display after the machine has finished rinsing things and drained the water. Normally, after these programs the spin should start, but this does not happen. The device will make several attempts to reach the required number of revolutions for spinning, after which the UE or uE error will appear on the screen.

What does it mean? The UE error means that the LG washing machine was unable to evenly distribute the load on the drum.

If a code with a small letter u (uE) is displayed on the display, this indicates that the device has detected a load imbalance and is trying to correct it on its own by adding a little water to distribute the laundry more evenly throughout the drum. In this case, the owner of the washing machine does not need to do anything.

If after some time the user notices that the small letter u changes to a capital U, then the device was not able to solve the problem on its own. Despite all the efforts of the washing machine, the imbalance could not be eliminated.

If sorting your laundry doesn't help...

If even in idle mode the washing machine displays the “UE” error, then most likely there is some kind of mechanical damage to the mechanism. There can be a wide variety of breakdowns:

  • If the drum rotates only in one direction, and the unit does not spin out and generates an error, then there is a malfunction in the control unit;
  • If the drum does not spin at all, although the hum of the electric motor is clearly audible inside the machine, then this is a broken drive belt;
  • If you can easily turn the drum by hand, then it makes sense to look for a fault in the brushes of the motor winding;
  • If a distinct rumble and increased vibration are heard, then the reason is wear of the engine bearing or oil seal;

Whatever the reason, in this case the safest thing to do would be to call a technician to diagnose the problem and fix it.

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Reasons, what to do to solve the problem?

The UE code can indicate either minor problems or more serious problems. First of all, you need to pay attention to the frequency with which the inscription appears on the display.

If it occurs rarely, most likely there is nothing wrong with the device . If this code is frequently detected, you need to think about the fact that the equipment needs repair.

Overload or underload


Sometimes the UE code indicates a banal overload of the washing machine.

If too much laundry or a very large item, such as a blanket, was placed in it, the drum will become unbalanced. When wet, the product often clumps into a lump , so the machine cannot wring it out.

A similar situation occurs when the drum load is low. If 1-2 small items are sent for washing, the weight distribution control system will not allow the task to be completed.

The UE error that occurs is a normal reaction of the washing machine to improper operation. How to fix the situation? The drum needs to be unloaded or reloaded .

Sometimes you can correct the situation by manually distributing a large item over the drum. To do this, you need to open the hatch and spread out the product that has bunched up. Then close the door and turn on the spin cycle.

Incorrect installation

The reason for the appearance of the UE code in the LG washing machine may be its incorrect installation. To correct the situation, the following conditions must be met:

  1. Install the device on a flat and strong base.
  2. There should be a gap of at least 5-10 mm between the furniture and the walls to the machine.
  3. After installing the equipment, you need to use a level. If there is a skew, adjust the height of the legs. The permissible deviation angle does not exceed 2 degrees.

Rotating the legs clockwise decreases their height, and counterclockwise increases their height. Under no circumstances should the machine swing.

Malfunctions in the operation of the control unit

The UE error may appear due to a malfunction of the control unit, which often occurs against the background of power surges. To reset the error, you need to turn off the power, leave the machine in this state for 10-20 minutes , and then connect it again. If there is no change, the control board itself may be faulty.

It will not be possible to repair the electronic module on your own. To perform such work requires knowledge of how the microcircuit works. Unskilled intervention can cause the final breakdown of an expensive part. It is better to entrust this work to professionals.

Bearing failure


Bearing failure is indicated not only by the UE error, but also by other signs:

  • strong noise when spinning;
  • wet laundry after spinning;
  • complete failure of the washing machine to spin;
  • the appearance of oily stains under the machine or rusty smudges on the drum;
  • drum jerking when rotating.

How to fix the problem? If the bearings are damaged or worn out, they cannot be repaired and the parts will have to be replaced. To do this, you will need to completely disassemble the device, remove the tank, unscrew it, knock out the oil seal and old bearings. Only after this can you begin installing new spare parts. A guide to replacing the bearing in an LG washing machine with your own hands is here.

Tachometer failure

The UE error in an LG washing machine may appear due to a malfunction of the tachometer . This small part is responsible for controlling the rotation speed of the drum. In this case, the code will appear constantly, both during washing and during spinning.

The Hall sensor cannot be repaired and will need to be replaced. The tachometer is installed on the drive motor. Its immovable part is mounted on the motor housing, and the magnet is located on the rotor and rotates synchronously with it.

In some models of LG washing machines, the tachometer can be found on the tank. Its second part is located on the drum pulley. To gain access to the tachometer, you will need to twist the back and top walls of the case, and sometimes the bottom of the device.

Belt wear

The UE error may appear when the belt wears out, delaminates, or stretches. This problem causes the drum to become unbalanced during rotation. Therefore, the code can be displayed on the screen during spinning and washing. He will appear constantly.

To deal with the problem, the belt will have to be replaced . You can carry out such simple repairs on your own. When a new belt is purchased, you need to twist the back wall of the machine and install it in place of the stretched part.

How to fix the situation?

If the initial letter in the signal that appears is small, do not rush to do anything. We recommend waiting until the washing unit has completed all programmed actions. There is a possibility that nothing significant happened. But when the unit stops completely and a code of two capital letters appears, certain measures must be taken:

  • open the drum of the washing machine, distribute the laundry more evenly, if it is crumpled,
  • when there are a lot of things, we simply remove some by activating the spin cycle again. And if there are not enough things, then it is better to squeeze them out manually, or additionally report them,
  • It wouldn’t hurt to check how level your home assistant is standing. This will require a building level,

  • If the spin problem continues to beep, you can try rebooting. The machine turns off and the power cord is pulled out. After waiting about twenty minutes, you can try again to turn on the machine in spin mode.

Call the master

You won't be able to handle complex repairs on your own. It is better to entrust this work to specialists. It is imperative to contact a service center if the washing machine is under warranty. However, you cannot open it, otherwise free repairs will be denied. You can find a specialist by looking at an advertisement on the Internet. They also advertise their services in newspapers.


Estimated cost of work:

  • repair of the control unit – from 2600 rubles;
  • replacement of bearings – from 4300 rubles;
  • belt replacement – ​​from 1200 rubles;
  • replacement of tachometer – from 2600 rubles.

The price does not include the cost of the main part. You need to ask him in advance about how much the master charges for his services.

If you are contacting a private specialist for the first time, you must take precautions: do not pay the bill in advance, do not take the equipment to a repairman at home, and require documentary evidence of what work was performed.

Prevention of recurrence

To prevent the UE code from appearing on your LG washing machine in the future, you need to follow simple recommendations:

  1. Do not overload the device, do not wash items that are too bulky.
  2. Make sure the machine is installed correctly.
  3. Avoid voltage surges in the electrical network; install a voltage stabilizer.
  4. Operate the device in accordance with the User Manual.
  5. Keep equipment clean and maintain normal humidity levels in the bathroom.

Expert advice

To prevent your machine from alarming you with such a signal, you must follow several basic instructions:

  1. Do not load one or two items for washing - it is better to postpone the process until later until the required amount of laundry has accumulated.
  2. Do not wash one large item, as the drum will not be able to distribute it evenly, and it will be necessary to reduce the spin speed or turn off this function completely.
  3. What does it mean to wash items of different types? They will absorb different amounts of water and will differ in weight.
  4. Often the cause of the problem is bedding. They twist, can become clogged and are distributed unevenly over the drum area. Here you should know that the weight of such things should be no more than two kilograms. And the spin speed mode in this case is set to eight hundred revolutions. In order to prevent overloading the drum, the manufacturer places a special table in the operating instructions, which indicates the weight of the main items.
  5. To fix the problem yourself, you should turn off the machine, completely turn off the power, wait until the door unlocks, check the distribution of things in the drum, and activate the spin process.

Helpful information

Tips that will be useful to all owners of LG washing machines:

  1. You should not wash 1-2 items at a time. Such washing leads to premature wear of parts. The tank must be at least half full.
  2. For washing, you can only use automatic powders or gels. Products for manual processing of clothing are not suitable.
  3. After each cycle, the hatch door must be left open to allow excess moisture to escape. Dampness is the cause of most breakdowns.

You will find a lot of important and useful information about error codes for LG washing machines in this section.

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