A household appliance that has firmly occupied its niche in the modern person’s home is the washing machine.
Among the wide range of manufacturers, Samsung equipment is especially popular, characterized by high quality, functionality, and long service life.
Despite numerous positive characteristics, the consumer may encounter a situation where the Samsung washing machine does not turn on.
A detailed study of why the washing machine does not respond to startup and what to do in this case will help you quickly solve the problem.
Samsung washing machine does not turn on: causes and solutions
It is worth noting that today any household appliance produced by Samsung is quite popular not only among residents of Russia, but throughout the world. Samsung[/anchor] manages to ensure stable sales growth thanks to a wide range of products to suit any budget and with absolutely any technical characteristics. The technology has long established itself as extremely reliable in many situations, but even it can fail in some cases, as is typical of any technology. A situation often arises when a Samsung washing machine does not turn on, which can be encountered by almost any user. There are situations when this situation indicates the presence of a serious breakdown, but often the main cause of the malfunction is the poor state of communications in the house.
Forced drainage: why is it needed and how is it done?
In cases where the washing cycle has stopped and there is water inside, it is necessary to organize a forced drain. This needs to be done for several reasons:
- For further diagnostics and repairs, it is necessary that there is no water in the car.
- Leaving incompletely washed clothes in water for a long time can ruin things.
- It is not advisable to keep water in the car - it is not intended for long-term storage of liquid, and the called repairman will not come right away.
There are two relatively simple options for eliminating water:
- try to drain through the drain hose, completely lowering it to the floor, and redirecting the free end not into the sewer, but into a low bowl;
- through the emergency drain system, which is located on the front side below.
The video will show you how to force drain water:
Possible causes of malfunction
A malfunction of a Samsung washing machine can be caused by numerous reasons.
The simplest thing that can explain the lack of response to pressing the “start” button is that the device is simply not plugged into the outlet.
They also consider a number of factors that can also affect the performance of a household appliance:
- lack of water,
- incorrect connection,
- failure of system components of the washing machine.
Before turning to professional experts for help, you should conduct a detailed diagnosis yourself. If you follow a certain sequence of actions, you can quickly fix the problem.
Failure of the heating element
Heaters fail due to scale. Residues of powder, clothing lint, impurities in water - all this sticks to the heating element, as a result - its efficiency decreases. Working in intensive mode, the heating element overheats: this leads to a break in the spiral or burnout of the housing (which entails a short circuit or current leakage to the housing).
Signs | How to fix | Cost* (work only) |
The washing machine does not heat the water or when the program is turned on, the machine switches off. In models with a screen, codes H1 H2, HE, HE1, HE2, E5, E6, NS, NS1, NS2, tE, Ec, tE1, tE2, tE3, tC, tC1, tC2, tC3, tC4 or CE, AC, may light up. ACb (AC6), 4C2. | A faulty heating element must be replaced. | from 1700 rub. |
*The price is only for the work of the master, spare parts are paid additionally.
Strengths and weaknesses of Samsung washing equipment
Samsung washing equipment is deservedly popular. For example, the new Diamond series, with a load of 5 and 6 kg, has unique useful innovations, including a small cell drum, Aqua Stop and Volt Control systems. Bubble washing technology - Eco Bubble - allows you to wash your laundry more efficiently.
Models such as Bio Compact S821 , Sensor Compact S803 J , WF- R1061 and WF- F861 have received high marks from Russians, as they have been serving their owners well for more than 10 years and are highly reliable.
Breakdowns of Samsung washing machines often occur due to violations of operating rules. In addition, some details are problematic , which include:
- drive belts;
- heating elements (hereinafter also referred to as heating elements);
- drain pumps (pumps);
- drain pipes and hoses;
- fill valves.
Heating elements fail due to too hard water, which forms scale. Poor quality of tap water and improper operation lead to blockages and breakdowns in drainage and water intake systems. These are the data from long-term statistics of leading service centers. But electronics are the strong point of Samsung SM and rarely require repairs.
What should you check first?
In a situation where the Samsung washing machine does not turn on, diagnostics should begin with the following key points.
Availability of power supply
First of all, check the connection of the washing machine to the power supply.
If a device connected to the network does not work, then it is worth checking whether the fuse on the electric meter has blown. Perhaps the power supply circuit breaker was knocked out due to a burnt-out light bulb, then after turning on the toggle switch, the electricity supply will resume and the washing machine will start working.
If, after plugging the washing machine back into the socket, the safety circuit breaker trips again, then the problem requires a more serious approach to solving and cannot be done without the help of a qualified technician.
Socket performance
Check the presence of electricity in the outlet into which the washing machine is connected. To do this, plug any other household appliance into the outlet. If it works, then the reason should be looked for in the washing machine; if not, then test other outlets in the house.
If the washing machine is connected to the network via an extension cord, it is necessary to check its functionality.
The extension cord is carefully inspected. The plug must be intact, not melted, and the wire must not be pinched.
Hatch closing tightness
The thing is that the Samsung washing machine has a special hatch locking device built into it. If the hatch is not closed tightly (clothes or other foreign objects have gotten into the gap between the doors and the body), then the lock is activated and the washing machine does not turn on.
Possible power surges
There was a sudden power surge and the protection was triggered, resulting in the washing machine not working.
If after 10 minutes the device does not work, then a sudden surge in voltage could cause failure of the wiring or electronic control board. Such malfunctions require qualified assistance from a technician.
Quality of connection of the water supply system
There have been cases when the water supply tap was closed for a while and they simply forgot to open it.
Also, the Samsung washing machine does not turn on if the water pressure in the tap is very weak. The pump does not have enough power to draw the required volume of water for washing, and the device turns off.
If, as a result of the initial diagnostics, the Samsung washing machine does not turn on, you will have to stock up on the necessary tools, patience, knowledge and move on to the next stage - disassembling the household appliance and repairing the failed element.
Samsung SMA error codes
By displaying fault codes on the display, the system informs the user about a problem that has arisen. You need to understand the meaning of Samsung washing machine error codes and start repairing it yourself.
Fault codes | What do they mean |
1E | Failure of the pressure switch. |
3E, 3E1, 3E2, 3E3, 3E4 | Malfunction of the SM motor tachometer. |
4E, 4E1, 4E2 | There is no water in the tank. |
5E | Error draining water. |
8E | Failure of the SMA electric motor. |
9E1, 9E2, Uc | Electrical error. Voltage too high or low. |
AE | There is no connection between the electronic board and the display panel. |
bE1, bE2, bE3 | The washing machine does not turn on. |
SE | The water in the tank has exceeded the heating rate. |
bE1, bE2, bE3 | Problems with closing the hatch door. |
F.E. | Ventilation is not working. |
NOT, NOT1, NOT2, NOT3 | The heating element (heating element) is faulty. |
LE (LE1) | There is a leak. |
OE (OF) | There is too much water in the tank. |
tE1, tE2, tE3 | Thermal sensor is faulty. |
HER | Failure of the heating element or drying temperature sensor. |
UE | An imbalance has arisen. |
Sud | Foam concentration exceeded. |
Bearing failure
According to our repair experience, bearings in a Samsung washing machine begin to “crumble” after 5 years of operation. But if the machine is often overloaded, then younger SMAs also experience bearing problems. Due to vibrations during operation, the bearings gradually become loose, the seal weakens, and water gets inside. The corrosion process begins, the bearings are destroyed, and the washing machine does not spin the drum.
Signs | How to fix | Cost* (work only) |
The machine rumbles, creaks or knocks during operation, the sounds intensify during the spin cycle. The drum is dangling or, on the contrary, is blocked by a collapsed bearing. If you remove the back wall in front-loading machines or the side wall in vertical ones, then rusty stains will be visible on the tank. The Samsung machine can issue codes UE, E4, UB. | The technician changes the bearings and seal. | from 4000 rub. |
*The price indicated is for labor only, spare parts are paid separately.
Malfunction of the control module (electronic controller)
The module is a key component; it controls the operation of the washing machine and is located behind the control panel of the machine. Its memory chip (EEPROM) stores all washing programs. Signs of a faulty control board are very varied.
Signs | How to fix | Cost* (work only) |
If the control board breaks down, a Samsung washing machine can generate almost any error codes and behave in an unpredictable way. For example:
There may be other signs of damage. | Module failures are usually associated with power surges or moisture getting on the board. In both cases, burnout of tracks or individual elements of the module (resistors, relays, diodes, capacitors, triacs, etc.) is possible. The specialist conducts diagnostics and, based on its results:
| from 2400 rub. |
*The price is only for the work of the master, spare parts are paid additionally.
Basic problems and solutions
The external inspection of the washer has been completed, but no problem has been identified. It's time to start disassembling the household appliance.
In order for the work to proceed quickly and efficiently, you must ensure in advance that you have all the necessary tools:
- a set of keys and screwdrivers of different sizes,
- pliers,
- as well as a multimeter (a special device for measuring current and resistance).
Before disassembling the Samsung washing machine, the device must be disconnected from the power supply, water supply and sewerage. To make it easier to approach the washing machine, it is moved away from the wall.
Having prepared for work, you can begin a step-by-step disassembly, diagnostics, and, if necessary, replacement of damaged elements of the Samsung washing machine.
Cord and plug
First of all, check the integrity of the cable at the bend points and the junction with the plug.
To do this, set the multimeter to the “buzzer” mode, apply the probes to the wire cores on both sides. The characteristic squeak of the device indicates the serviceability of the element.
When examining the plug, special attention must be paid to ensure that the plastic body is intact, without cracks or signs of melting. The metal pins in the plug should not move.
If any irregularities are detected, the plug or cable must be replaced.
Hatch door
A prerequisite for starting a Samsung washing machine is that the hatch door is tightly closed (a characteristic click should be heard when closing). If the door does not close tightly, but there is no external mechanical damage, a multimeter will help check the lock’s functionality.
To do this, with the hatch door open, use the tester probes to touch the opposite sides of the lock. If there is no resistance, the number 0 will appear on the device display.
Similar actions are carried out with the hatch door closed. If the resistance indicator has changed, the lock is working; if the indicator is still 0, then the locking element will have to be dismantled and a new one installed.
The work is carried out according to the following algorithm:
- Using a screwdriver and pliers, remove the cuff clamp.
- After unscrewing the fixing bolts from the body, remove the old lock.
- Disconnect the connectors of the old element.
- Connect the connectors to the new lock.
- Fix the new part with bolts to the body.
- Install the cuff and secure it with a clamp.
If the lock is jammed when the door is closed, you need to remove the top panel and, by pressing the latch, open the hatch door.
Power button
Most often, the failure of the power button is caused by wear or oxidation of the contacts. In order to check the functionality of the button, it is tested with a multimeter in the on and off position (the washing machine is disconnected from the power supply).
If the power button is working properly, then in the on position the multimeter will begin to emit a characteristic squeak. If no signals are heard, the button is faulty. If you have a soldering iron, replacing the button will not be difficult.
Algorithm of actions:
- unscrew the fixing bolts and remove the front panel;
- if the cause of the malfunction is oxidation of the contacts, they are simply cleaned; in another situation, the old button is replaced with a new one;
- check the functionality of the new element with a tester.
Before purchasing a new button, it is very important to check that the item number and series match the type and model of the washing machine.
Interference filter
A network noise filter (abbreviated FPS) is an element of the electrical circuit of a washing machine that protects equipment from electromagnetic radiation that occurs during the operation of other household appliances located nearby.
A faulty FPS blocks the operation of the washing machine. In a Samsung washing machine, the FPS is located under the top cover. It looks like a small barrel with five terminals. Three outputs for input (phase, zero, ground) and two for output (phase and zero).
The filter is tested after the element is removed from the washer lid. The FPS is checked with a multimeter (the tester is set to “voltage” mode). Lack of voltage at the outputs indicates a breakdown of the element.
Replacing a surge protector is easy, following a certain algorithm of actions:
- Remove the top cover of the housing.
- The old device is disconnected from the power supply (the bolts are unscrewed, the connectors are disconnected).
- Connect a new element and test it with a multimeter.
The new filter must exactly match the brand of the previously installed part.
Control module
If during the diagnostic process all elements of the electronic circuit turned out to be serviceable, then the reason why the Samsung washing machine does not turn on most likely lies in a faulty control module.
It is possible to determine whether this is so only by ringing each element of the module with a multitester. Before diagnostics, the module (the element is located behind the control panel) must be dismantled.
Repairing or replacing a module requires a highly qualified technician, so you should not start solving this problem without certain skills and knowledge.
We do it ourselves!
Before you start repairing your washing machine yourself, you need to make sure that the plug is connected to the outlet. Perhaps the reason is that the household appliances are simply de-energized. After all, we often forget to check the simplest option and immediately sound the alarm. Then we will check the presence of electricity in the network. To do this, you can connect any electrical appliance and check its functionality. If there is electricity, the machine is connected to the network, but it still does not turn on, then it’s time to start repairing.
Is the outlet working?
To check the health of various conductors that may break, it is best to use a tester. This device is also called a multimeter. Using it, we will look for faults by “ringing” various wires, etc. Brief video instructions on how to use a multimeter here:
In order to check the socket, you can also use an indicator screwdriver or some other electrical device. For clarity, it is better to use a lamp. If the lamp connected to this socket lights up, then the socket is working. If it doesn’t light up, then we have found our breakdown. And all that remains is to eliminate it.
To do this, we will turn off the power to the apartment. This is done in the shield. Then, using a screwdriver, remove the cover and repair or replace the socket. For clarity, we attach a video:
Is the network cable working?
If used carelessly, the washing machine's power cord may become damaged. Usually it frays or breaks
In order to check this type of malfunction, let's check the wires using a multimeter. If you find a break, it is better to replace the entire wire. As a last resort, you can find the break point and fix it with a twist or soldering iron. But we do not recommend this option.
Broken button that turns on the machine
If your machine model is not new, then the breakdown may be related to the button that turns on the machine. There are two wires connected to the button. Using a tester, you need to make sure that these wires, as well as the button itself, are working properly. Let's check the button both in the off and on positions. If during the process of “ringing” with a multimeter you find a faulty button, then we order a new one and replace it.
Module and command apparatus
If all previous checks have shown that everything is in order, then we move on to the next possible reason - module failure. As in our other articles, we do not recommend repairing or changing the electronics module of a washing machine on their own for those people who do not have sufficient skills in solving similar problems.
But before you call a professional, you may want to check for other possible problems.
Interference filter malfunction
There is a possibility that the interference filter has failed. This part of the washing machine is needed only to ensure that various household appliances, such as a TV, radio and computer, do not interfere with the operation of the machine. It may break during long-term use of the washing machine or due to a short circuit. Three wires are connected to it at the input, and two at the output. We will also ring it using a tester and make sure that it is working properly. If it is faulty, then we buy a new one and replace it.
Lock failure
If the lock is faulty, then you may observe the following problem: when connected to the network, the indicator lights up. But even with the hatch closed, the washing does not start. In order to check if there is voltage at the lock when the washing machine is turned on. If there is voltage and it does not perform its functions, then it needs to be replaced.
Instructions for replacing the lock yourself in video format are here:
Violation of integrity and breakage of electrical circuit wires
During operation of the washing machine, some wires may come into contact with individual parts. This situation may cause friction and broken wires. Also, due to vibrations, they can become disconnected from the mounting sockets. In order to detect this malfunction, you must carefully examine all the wires. Such an inspection will make it possible to detect this malfunction. You can also “ring” suspicious places with a tester.
We hope this material will help you solve the problem. Happy renovation!
Calling a Samsung repairman: where to find it, how to avoid falling for scammers?
In a situation where self-diagnosis and repair of a Samsung washing machine did not lead to the desired result, there is only one thing left to do - call a professional technician.
It’s worth finding out in advance how to do this correctly so as not to encounter scammers.
TOP 5 most popular and effective ways to find a washing machine repairman:
The first leading place in the ranking is occupied by an online service for selecting repair specialists. There are a sufficient number of services, registration on which will help you quickly choose a specialist and apply for repairs. The advantages of this method: accessibility anywhere in the country, round-the-clock access to the necessary information, a large selection of specialists at various levels.
The disadvantages include not always truthful reviews, which can affect the final choice.
To avoid dealing with scammers, when choosing a specialist, you should pay attention to the following:
- the master, without studying the problem, immediately names the final diagnosis and the amount of future repairs;
- the so-called “specialist” demands advance payment (even partial) for work not yet completed.
The above signs indicate that most likely the master is a fraudster whose services you should refuse.
The final cost of washer repair depends on many factors:
- price of components,
- urgency of order fulfillment,
- complexity of work.
On average, replacing a lock will cost from 1,500 to 2,500 rubles, replacing a drain filter up to 2,500 rubles, replacing a drain pump up to 4,500 rubles, repairing a module up to half the cost of a new unit.
Find out more about repairing Samsung washing machines in this section.
The hatch cuff has become unusable
The rubber door seal is moldy or mechanically damaged. It is torn or pierced during washing by sharp objects forgotten in pockets, various accessories - rivets, zippers, underwires from bras, etc. In rare cases, in SMAs with a long service life, the cuff wears out due to vibrations.
Signs | How to fix | Cost* (work only) |
The machine leaks when washing. Codes LE, LE1, E9, LC, LC1 can be displayed on the screen. | The technician determines the location of the damage to the cuff and either seals the puncture (possibly with minor damage) or changes the sealing rubber completely. | from 1900 rub. |
*The price is only for the work of the master, spare parts are paid additionally.
Samsung washing machine does not turn on - reasons
Samsung household appliances enjoy deserved popularity among customers around the world. A wide range of models to suit every budget and excellent consumer characteristics contribute to the constant growth of sales. This is a reliable technique, but sometimes it breaks down. A Samsung washing machine won't turn on is a problem that anyone can face. Sometimes this is the result of a serious breakdown, but often the reason lies in the unsatisfactory state of communications in the house.
When turned on, all indicators react
You connected the washing machine to the network, it started, but suddenly all the lights turned on or began to blink chaotically. Signs such as these may indicate a wiring problem .
Only a qualified technician who is well versed in this issue should repair or change the wiring.
In such a case, you will have to either completely replace the wiring in the house, or repair the part that is causing the problem. The breakdown may be due to loose contacts , which can be easily repaired on your own. Also, blinking indicators sometimes indicate damage to the software module .
If, when you turn on the washing machine, all the indicators light up at the same time, this indicates problems with the contacts or wiring.
If the washing machine doesn't turn on the first time, there's no reason to panic. Perhaps the problem is not serious and you can solve it in a few minutes. If none of the proposed methods yielded results or you were unable to understand the intricacies of the repair, it is best to entrust the work to the service department.
Perhaps everything is extremely simple
Before you pick up the tool and proceed to disassembly, it is worth eliminating external factors that affect the performance of the Samsung washing machine. If it does not turn on at all, that is, there is no indication and there is no response to pressing the buttons, you need to do the following:
- Check the availability of electricity in the apartment.
- Make sure the outlet is working properly. You can use any electrical appliance for this.
- If connected using an extension cord, make sure it is working.
- Check the RCD (residual current device), it may be blocking the power supply to the machine.
- If the washing machine is connected through a stabilizer, check that too.
Another situation is possible. The Samsung washing machine itself turns on, the power indicator lights up, but the washing does not start, and not a single program can be started. The reason for this may also be outside the device case. It’s easy to check, you just need to follow a few simple steps:
- Make sure there is water in the water supply.
- Check the drain and drain hose for blockages.
- Open and close the hatch again.
- Check the correct placement and weight of the loaded laundry.
What to do to avoid problems
It is important to use your washing machine correctly. For this:
- Follow the instructions.
- Don't force your washer to wear out. If you wash several times a day, take breaks for a couple of hours.
- After washing, leave the hatch open and wipe the cuff from mold. Wash the dispenser tray periodically to remove any detergent residue.
- Read the ingredients of the detergents you use so as not to harm yourself and your car.
- Carry out scale prevention, including an empty machine at high temperatures. Use special tools.
By following simple rules, you can extend the life of your equipment.
Common breakdowns and their fixes
Before disassembling the Samsung washing machine, you need to prepare a tool. You will need very little: a few keys and screwdrivers for disassembly, a multimeter to check parts. It is also necessary to disconnect the washing machine from the power supply, water supply and sewerage system. Installed against a wall or in a niche, the device should be placed in the middle of the room to provide space for work.
Power plug with wire
The first step is to carefully inspect the plug, check it visually, and then ring the cable. To make sure it is working, you need to switch the multimeter to resistance measurement mode and ring the wires one by one. If the device shows an infinite value, the cable must be replaced.
Power button
In some Samsung models, power is supplied directly to the button. Failure of its moving contacts, their oxidation - all this can be the reason why the washing machine stops turning on. The button also needs to be ringed, first in the off position, then on. Of course, when turned on, the button must pass current. The broken part is replaced.
Interference filter
The next part, the breakdown of which can cause the Samsung machine to not turn on, is the filter. Its task is to protect other household appliances from interference that occurs during operation of the washing machine. Its failure prevents the device from turning on.
The filter is a barrel with five terminals. Three inputs: phase, zero, ground. Two outputs: phase and zero. Its diagram is depicted on the side surface of the part; starting from it, the part is tested.
There are two ways to check the filter. You can apply voltage to its input and check its presence at the output. It's simple and won't take much time, but you need to understand that there is high voltage on the contacts, and this is life-threatening. The second method involves “ringing” the outputs with a multimeter.
Control module
If during the previous activities it turned out only that all parts of the circuit are fully operational, but the washing machine does not work, the cause of the breakdown is the control module board. Its failure is also indicated by a situation in which the indicators light up, but there is no reaction to the owner’s actions. This is the most difficult part of the washing machine; its repair and diagnostics are recommended to be performed only in service centers certified by Samsung.
Of course, if you have experience working with radio equipment, you can try to find the reason yourself. First you will have to partially disassemble the car. The procedure depends on the specific model, for example, in devices of the Samsung Diamond series, you need to remove the top panel, unscrew the bolts securing it from the back, and remove the detergent tray. Next, all that remains is to loosen the clamps and remove the wire blocks.
The first thing you need to do is inspect the board, preferably with a magnifying glass. The following needs to be identified:
- parts with traces of melting;
- places of blackening of PCB;
- damaged tracks or jumpers;
- oxidized contacts.
After moving
It is rare that the transportation of household appliances goes without a trace. This also applies to washing machines. The reason that the washing machine does not turn on after installing it in a new place may be loose contacts of the connecting chips or a faulty central controller.
Most often, the cause of its breakdown is a short circuit caused by water that gets onto the board from the dispenser cuvette. Therefore, before transporting, be sure to remove the tray, clean it and wipe it dry. To get to the board you need:
- turn off the power to the washing machine by unplugging the power cord;
- remove the cuvette dispenser tray by pressing the plastic lock in the center of the part;
- Unscrew the screws holding the panel with controls;
- disconnect the chips suitable for the controller board, having previously sketched their connection or filmed them on a mobile phone camera;
- Unclamping the plastic clips, carefully pull out the board.
If, after examining its elements, no defect is found, it must be sent to a service center for further testing and repair.
Samsung washing machine turns on but doesn't work
It happens differently. The machine turns on normally, the indicators are on and respond to the owner’s actions, but the washing program cannot be started. In this case, you need to check the presence of water in the system, as well as test a number of operating parts of the machine. It's worth starting with the hatch.
Hatch locking mechanism
A common cause of a malfunction that makes it impossible to start any washing program is the locking mechanism. This device prevents the hatch from opening during the program, which in turn guarantees the safety of washing.
The first thing to do in this situation is to open and close the door again. There is no need to put in unnecessary effort. It closes easily with a distinct click. If after this the car does not start, most likely you will have to change the lock.
A similar situation can occur in the case of a Samsung model with an additional door. It is worth checking the security of the lock, opening and closing it several times.
Machine blocking due to failure of the electric heater
Some heater failures lead to the device not turning on and the launch of programs being blocked. If the heating element does not just burn out, but “breaks through” the body, the protective mechanism of the Samsung washing machine is activated. The heater must be checked and, if it fails, replaced.
The work is performed according to the following algorithm:
- disconnect the car from all communications;
- remove water from the tank;
- remove the top cover;
- remove the detergent tray;
- remove the latches and move the display panel;
- loosen and remove the clamp holding the cuff;
- insert the seal into the drum;
- remove the decorative trim of the front panel;
- lift and detach the front part of the housing.
Access to the heater will open. It is located in a niche at the bottom of the drum. It is not necessary to remove it for diagnostics; just disconnect the power terminals.
Check the heating element using a multimeter. It is switched to resistance measurement mode. The probes of the device are connected to the heater terminals. Check the readings. The resistance of the working part is 25-30 Ohms, but if the indicator shows 0 or 1, the heater has failed.
When you turn on the machine, one indicator lights up
If the machine reacts to startup with the light of one indicator, we can say that it turns on, but does not work. After turning it on, it is impossible to fill the drum with water, select and set the washing mode - the equipment does not respond to any commands. In this case, the problem may lie in a wide variety of reasons.
First, check if the hatch door is tightly closed . It should automatically lock after starting the wash program. If the door closes with a characteristic click, but after the wash starts it does not lock, then the problem lies in the washing machine hatch door locking device.
You can check the serviceability of the hatch door locking device yourself
You can check the blocking yourself by ringing it with a multimeter. If the device detects the supply of voltage to the device after starting the program, then it is working properly. Otherwise, the hatch locking device needs to be replaced.
Other reasons that the equipment refuses to work may be hidden in a malfunction of the control module , or a breakdown in communication between the control panel and the module. Such problems must be resolved by specialists.
Unable to turn on spin
The reason for the situation in which the machine washes normally, but the spin does not turn on, may be the exhausted engine resource. This is true for older Samsung models in which collector units were installed. Wear of the brushes and lack of contact between them and the armature can lead to engine malfunctions, especially at high speeds. To correct the situation, you will have to partially disassemble the washing machine and replace the brushes.
Another reason for this situation could be the tachogenerator; this is a sensor that monitors engine speed and maintains it in a given range. This part cannot be repaired; it must be replaced.
In rare cases, the spin cycle does not start due to drum imbalance. Too much laundry causes strong vibration, which can cause bearing failure. Sensors identify potential threats and prevent them. In this case, it is enough to rearrange the laundry and restart the program.
Failure of the hatch locking device (UBL)
If the UBL fails, the machine does not block the door, so the wash does not start. This is built into the SMA operating algorithm for security purposes. The opposite situation is also possible, when the machine door does not open after washing.
Signs | How to fix | Cost* (work only) |
The Samsung machine does not lock the hatch and the wash does not start. Sometimes the opposite situation occurs: the door does not open after the end of the program. In both cases, the machine can display codes DE, ED, DOOR, DE1, DE2, DC, DC1, DC2. | It is necessary to replace the faulty UBL with a new one. | from 1600 rub. |
*The price is only for the work of the master, spare parts are paid additionally.
Why the washing machine does not turn on, the main reasons
There are a number of reasons why the washing machine does not turn on:
- There is no contact with the network, the cord has come off the socket
- The socket is broken or the phase is disconnected
- Power cord fault
- Noise filter (FPS) is out of order
- Malfunction of the power button (“Start”) and control panel
- Wires of the electrical circuit have come loose
- Malfunction of the hatch locking device
- Electronic module malfunction
And so, let's look at each type of malfunction in more detail.
No network connection
The very first thing you should pay attention to is whether the machine is connected to the network. You never know what happened during the work. It is not uncommon for the SM to be connected through a surge protector, which may fail or simply turn off.
The only small problem is that many people have the machine positioned in such a way that the socket is located behind it and this is not easy to check. For example, it is built into a kitchen unit. In some cases, you will even have to pull out a heavy device. But there’s no way without this. In any case, any further manipulations with the “insides” of the equipment occur with a strict DE-energization.
Broken socket
If the SM does not work, move on to the next stage - check the serviceability of the socket. It's not difficult to do this. We take any other electrical appliance, a mixer or a hair dryer, and plug it into this outlet. If the device does not work, you will have to repair the socket (or it is better to buy a new one and replace it).
Power cord
The problem of the SM not turning on may also be related to the power cord with which the device is connected to the network. During operation, it is subjected to various influences, kinks, deformations, pinches, etc. Therefore, a banal breakage of contacts often occurs.
Sometimes this happens due to high voltage or a faulty outlet. Carefully inspect the cord to see if there are any traces of melted plastic or voids on it. A more correct check of the cord is carried out by ringing the contacts using a tester.
These were the simplest ways that you could solve on your own. It’s good if the machine did not turn on precisely for these reasons. Next will be more serious breakdowns, which in most cases can be resolved by calling a technician to your home.
Interference filter
The machine may not start due to a failure of the interference filter. This filter is located in the corner of the top of the machine (immediately under the top cover).
An interference filter (or FPS) is used in automatic washing machines to protect the process and microcircuits from voltage surges. If there is no filter, the processor can burn out from even the slightest voltage surge in the network. In other words, the voltage from the network (220V) first goes to the filter, is normalized, and only then goes to the washing machine circuit board.
So, when the filter is not working properly, it simply does not allow voltage to pass through. That's why the machine won't turn on. You can check the functionality of the filter by ringing its wires at the output and input.
There is such a trick that SM can work even without this filter. Skilled technicians give tips on how to simply close the FPS and the device will work again. However, keep in mind that your machine will no longer be protected and it may not work for long, especially in places with constant voltage drops. It's better to buy a new filter and sleep peacefully. The asking price is from 200 rubles.
More details in the video:
Power button and control panel
Next in order, it’s worth checking the functionality of the device’s power button and the control panel (the one with a bunch of buttons). It happens that the button contacts oxidize or the wires break. We check the wires with a tester, if everything is in order, we check the button itself.
We ring it at the entrance and exit when the position is pressed. If there is no connection, you will have to replace the button. You can purchase the button in online stores of spare parts for washing machines. The asking price is from 250 rubles. (depending on model). With a quick glance, you can look at the control panel to see if there are any obvious signs of burnt contacts.
Electrical circuit wires
It is also worth checking the wires that connect to the electrical circuit. Maybe they fell out of the mounting sockets due to a poor connection (for example, when disassembling the machine, the contacts were poorly connected). Press harder on each wire and try to start the machine.
Hatch door locking device (UBL)
The problem may also be related to the UBL - a device that closes the machine door during washing to prevent water from leaking out. No matter how, this element of the washing machine is subject to physical wear and tear.
As a rule, if the UBL is not working, the power indicator will light up, but the machine will not start. We measure the voltage with a tester; if it approaches the UBL, but does not work, the UBL needs to be replaced. Price in online stores – from 600 rubles.
If the voltage does not reach the UBL, then most likely there is a problem with the electronic module.
Electronic module
If up to this point it has not been possible to identify the cause, it is most likely due to a malfunction of the electronic module. This part is quite expensive (from 5,000 rubles) and it is not worth diagnosing and repairing it without the appropriate skills. It is better to entrust the matter to a specialist.
Video on the topic
What to do if the Indesit washing machine does not turn on? In the next video you will find the answer to this question.
A young housewife, she is immersed in raising children and running a household. Like a mother, she can quickly figure out what to do with her child, like a wife, she can cook a delicious three-course meal, like a housewife, she can create coziness and comfort in the house. I’m glad to share with readers life hacks that can make household work easier and save time for your favorite work and travel.
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