When buying a washing machine, you can save money if you choose domestic models. For more than 20 years, this company has been successfully producing refrigerators and freezers, and since 2004 it began producing washing units.
Modern models of Atlant washing machines are equipped with a special display on which information codes appear in the event of a malfunction
The latest technologies are used in the production of domestic equipment, so Atlant washing machines are practically in no way inferior to their foreign counterparts. All models are equipped with a modern self-diagnosis system, which allows you to quickly determine the cause of the malfunction.
Washing installations can have a full-fledged display with LED indication (models 50с81, 45у102, 50с102, 50с82, 45у82, 50у102), a small segment display (model 50у87), and also be without a display (models 35м101, 50у88). Cars that have a display on the dashboard, when a breakdown occurs, display an information code on it in the form of an alphabetic or alphanumeric combination. Models without a display transmit an error code using four indicator lights.
Manufacturers of washing machines do not recommend fixing any malfunctions yourself without first reading the operating instructions.
In our article we will list the main error codes for Atlant washing machines, tell you what they mean and how you can eliminate some of them yourself.
Reasons why the drain does not work
There may be many reasons why the Atlant washing machine did not drain.
And this does not always indicate a serious breakdown requiring expensive repairs. In most cases, the reason lies in a banal blockage. The main causes of drainage problems include:
- sewer blockage in the apartment;
- clogged drain system in the washing machine itself;
- user errors;
- pump failure;
- failure of the control module;
- wiring problems;
- water level sensor failure.
Some possible causes do not even require disassembling the washing machine, and can be solved on your own. But if the search for the faulty area is delayed, it is necessary to carry out an emergency drain of water and remove the laundry from the drum.
If you have problems with draining, you should not leave things in the drum for a long time, as this not only creates unnecessary stress on the device, but can also lead to damage to textiles.
When should the drain hose be replaced?
Sometimes situations arise that require replacing the drain hose. These include:
- the hose is short, it is not enough to connect to the sewer system;
- the hose is damaged: torn or cracked;
- a blockage has formed in the hose that cannot be removed using improvised means.
If you need to urgently complete the wash, the defect in the hose can be isolated. This is an emergency measure; in the future, the torn part will have to be replaced.
Error codes, their meanings, causes and repair options
Error code | Which indicator is lit | Meaning | Reasons for appearance | DIY repair |
Door | 1, 3, 4 lights are on. | The hatch door is not completely closed. |
| 1-2. Check the functionality of the UBL lock and its wiring using a multimeter. Replace damaged elements. 3. Place the machine level on a level surface. 4. Tighten the door hinges. 5. Install a new door handle - regardless of the type of broken part. |
Sel | All indicators. | Problems with the control panel. |
|
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None | All indicators are on. | Excess foam in the tank. |
|
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F2 | 3 | The temperature sensor does not work. |
| How to fix:
|
F3 | 3 and 4 | There is a problem with the heating element. |
|
|
F4 | 2 | Problems with draining waste water. |
|
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F5 | 2 and 4 | Problems with the inlet hose. |
|
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F6 | 2 and 3 | Reverse relay does not work. |
| All parts are checked for serviceability. Broken elements are replaced. |
F7 | 2, 3, 4 | Incorrect operation of the electrical network. | The machine cannot start because the network readings are not normal.
|
|
F8 | 1 | There is too much water in the washer tank. | What caused it:
| What to do:
|
F9 | 1 and 4 | The tachometer is not functioning. |
|
|
F10 | 1-3 | The electronic sunroof lock does not work. | The Atlant washing machine will not start until the lock is locked. We need diagnostics of the UBL and its contacts. | Replacing a broken UBL. |
F12 | 1, 2, 3 | The SMA motor broke down. |
|
|
F13 | 1, 2, 4 | There may be a breakdown of the main module or its circuits. | The problem could be caused by a short circuit or moisture getting on the board. | Inspection and repair of burnt parts of the board. |
F14 | 1 and 2 | Software error. | Reflashing or replacing the module. | |
F15 | There is a leak in the system. |
| Finding the location of the leak. Fixing the leak. |
Use this table to understand what the code on the Atlant machine display means and fix the problem.
Let's decipher the code
Almost every Atlant washing machine has a fairly informative display, on which, in the event of a malfunction, one or another error is displayed, in our case error F4. But there are models of “home assistants” of this brand that do not have a display, but do have a self-diagnosis system. A natural question arises: how to recognize the F4 error if the machine simply has nowhere to display it?
This is not a completely correct question and here’s why. In this case, the Atlant machine generates an error using LED indicators located on the control panel. In particular, in our case, you need to look at the bottom row of light bulbs. The figure below shows the control panel of the Atlant washing machine without a display, on which the code F4 is displayed
Please note that the “on/off” light and the second LED in the bottom row are lit
No matter how the F4 code is displayed, its decoding is the same. Its essence boils down to the following: problems have arisen with draining waste water from the tank. A more extensive transcript shows us a list of reasons why this error appears. Let's look at this list in the next paragraph.
Why does this code appear?
The appearance of error F4 can be associated with various types of breakdowns, these include:
clogged drain system and in particular the drain filter or drain hose;
- pump malfunction, namely jamming of the impeller or malfunction of its electrical part;
- breakdown of electrical wires between the pump and the control module;
- control module failure (triac or resistor burnt out).
Eliminating the reasons for the appearance of the code
So, what this error means and the reasons for its occurrence are clear, all that remains is to figure out what to do in this situation and how to fix it. Start with the simplest thing, namely, unplug the machine and inspect the drain hose for kinks. If you moved the car the day before, it is quite possible that you accidentally bent the hose, so the water does not leave the tank.
Next, check the drain filter, which is located behind a special small door in the lower right corner. Unscrew the filter by placing rags under the machine or placing a low container under water. Rinse the part if necessary, and then return it to its place. This is where the simplest steps end, prepare the tools you will need: screwdrivers, pliers, multimeter. Now get started:
- disconnect the machine from the network, water and sewerage;
- drain the water from the tank, if necessary, through the hole under the filter;
- move the machine to a convenient place;
- turn the equipment over on its left side, you can place a rag or an old blanket under it;
- from the bottom you will see a pump, you need to disconnect the chip with wires from it;
- then unscrew the three screws holding the pump and remove it from the machine;
- install a new spare part and assemble the equipment.
If the washing machine gives error F4 not because of the pump, then take a multimeter and sequentially check the wires between the drain pump and the electronic module. Due to a broken wire, the pump does not start, and therefore water remains in the tank. The work is not difficult, but an ordinary user may not be able to complete it, keep in mind that this is an electrician's job.
Last on the list of faults is the electronic module, firstly, because its breakdown is not so frequent, and secondly, it is not easy to repair. To do this, you need special tools, a circuit diagram of the electronic module of your washing machine and minimal knowledge in the field of electronics. Let's give an example of a module from the 5521xx, 5522xx, 5523xx board series for the Atlant machine.
The 230V, 0.3A synchronous motor for the drain pump is connected to pins 1 and 2 of J2, circled in red in the picture above. The operation of the pump is monitored with a 0.8 A triac. It is these elements and their contacts that are checked first, and the module is also inspected for other damage; burnt-out elements that need to be replaced may be visually visible.
Thus, in the event of code F4 occurring, the Atlant washing machine can be repaired independently, because in most cases the cause is a faulty pump. You can replace this part yourself, but in other cases it is better to contact a specialist. Good luck!
https://youtube.com/watch?v=sE3IEVtXRfc
Main stages of repair
A professional service center for servicing household appliances troubleshoots Atlant washing machines according to the following methodology:
- A thorough inspection and diagnostics of the device is one of the most important stages of work, because the cause of the breakdown is determined, a repair system is developed, and components and parts are selected. Only a detailed examination will help to create an overall picture of the condition of the machine.
- Direct repair and systematization of the device. For this stage we use only high-quality and proven components. The company has a whole arsenal of all the necessary parts at its disposal.
- The last final stage of cooperation with the client is the delivery of the finished work and the provision of recommendations for the operation and maintenance of the device in the future.
Repair of Atlant washing machines produced by our company is a reliable option for repairing household appliances. After all, we provide a guarantee on the installed components and maintenance performed.
During the repair process, our employees use proven and modern methods for troubleshooting equipment. The entire staff of professionals is equipped with the necessary equipment and devices to carry out maintenance of any complexity.
Repair company services
We will help eliminate the following malfunctions of Atlant washing machines:
- water does not fill;
- the appliance is leaking;
- no heating;
- the equipment does not turn on;
- water does not drain;
- poor spin or no spin at all;
- noise and vibration when the machine is operating;
- the device “jumps” a lot in spin mode;
- Error codes for Atlant washing machines are displayed on the screen.
These are the most common problems that arise over time in any household appliance in this category.
The most difficult code error to fix is considered to be a code error. Some models are equipped with a self-diagnosis program (these are those models that are equipped with an electronic display). This allows the device to identify the type of failure itself and notify about it on the screen. Error codes for Atlant washing machines displayed on the display are the first serious signal of a violation of the functionality of the washing machine. In this case, you must immediately contact the service center.
Advantages of cooperation with us
By contacting our company, each client is guaranteed to receive:
- polite and prompt service;
- accurate diagnosis;
- professional repairs and quality parts from trusted suppliers;
- visit of a specialist to your home;
- favorable prices;
- guarantee for work performed and components.
Repair of Atlant washing machines from our company is a high-quality, fast and reliable solution to the problem. Contact us by phone listed on the website and get a free consultation on all your questions. Remember, timely assistance from professionals is the key to long-term operation of the washing machine.
Should I repair it myself or contact a professional?
Owners of an Atlant washing machine who are faced with breakdowns will have to make a decision: fix it on their own or turn to professionals for help. The warranty period of the equipment speaks in favor of the latter option.
The device is under warranty
If the free service period has not expired, then in case of any breakdown you need to contact a workshop . Self-repair will be grounds for refusal to fulfill warranty obligations.
The manufacturer is confident in the quality of its products, so the warranty period for Atlant washing machines is 3 years. To receive qualified assistance, you must contact branded service centers.
Advantages and disadvantages of repairing at home
Repairing equipment at home has a number of advantages, including:
- High speed of work completion. The specialist will be busy only with repairs, without being distracted by external factors.
- No need to buy tools. The master has them in stock.
- The employee travels to the address, so there is no need to pay for the transportation of equipment.
- Payment is made upon completion of work, after verification by the user.
- Affordable repair cost.
Among the disadvantages of home repairs are the risk of meeting with scammers, paying for the repairman’s travel, and the lack of warranty obligations (not all private repairmen provide them).
Pros and cons of repairs at a service center
Advantages of contacting a service center:
- the work will be performed on professional equipment, by specialists with specialized education;
- high-quality parts will be installed on the machine;
- A guarantee is given for the work performed.
Among the disadvantages of repairs at a service center:
- the need to deliver the machine to the addressee,
- long repair times,
- high cost of work.
To reduce these disadvantages to a minimum, you need to contact large workshops that are well known in every locality.
How to fix the problem?
After the nature of the malfunction of the Atlant washing machine has become known, it should be eliminated. It happens that the machine just freezes. Most often, this problem occurs due to minor software glitches and is easily fixed by rebooting the machine.
If the equipment refuses to work and a fault code appears on the display, proceed as follows:
In case of problems with the program sector, the presence of which is indicated by the “Sel” code, you should check the operating condition of the selector itself and the controller.
If there is too much foam in the drum and the message “None” is displayed, first of all you need to understand why this happened. Otherwise, after eliminating the error, you run the risk of encountering it again, creating an emergency situation again. Typically, too much suds is caused by using more detergent than required. In this case, you just need to put less powder in the appropriate compartment.
It happens that the powder creates too much foam, although you strictly followed the instructions on its packaging. Some powders are not intended for use in modern automatic machines. They create too much foam. To prevent this from happening, do not skimp on quality laundry detergents and make sure that the powder is suitable for an automatic washing machine before use. Avoid using hand wash products.
Excess foam is not always associated with powder. Washing machines can also fail if the wrong washing cycle is selected, which does not match the type of fabric and leads to the formation of large quantities of foam.
After you understand what the reason is, just turn off the machine, drain the water, take out the clothes, rinse the drum and start washing again without repeating your mistakes.
If on the display of the Atlant machine you see a message about a malfunction of the temperature sensor (“F2”), make sure that the electrical circuit is working properly and the displayed information is correct. If there are no breaks in the circuit and the sensor is truly faulty, it should be replaced.
The cause of a malfunction of the heating element (“F3”), as a rule, is a breakdown of the heating element, or an incorrect signal due to an open circuit. When this error appears on the display, both the control module and the electrical circuits are checked. If everything works, the reason is a violation of the integrity of the heating element.
The drain pump fails (“F4”) due to obstruction of the drain system. The pump and filter need to be cleaned.
If code “F5” appears on the display of the Atlant washing machine, it means the fill valve is faulty. It is necessary to clean the intake system, clean the strainer
It is also important to make sure that the water is supplied at sufficient pressure and that the water supply valve is working properly. If this error occurs, diagnose the solenoid valve and its connections to the electrical network.
If there is a problem with the relay (“F6”), then check the relay and, in case of a malfunction, replace it. A relay malfunction also serves as a signal to check the operation of the machine's engine.
Problems with the power supply (“F7”), if the voltage meets the requirements of the washing machine and the socket is working normally, occurs due to a malfunction of the noise filter or control module.
An overfilled tank results in a failure (“F8”) when the water inlet valve is stuck in the “open” position. If the valve functions stably, it means that the seal of the cylinder is broken, or there is a problem in the pressure switch or control module.
A breakdown of the tachogenerator (“F9”) requires replacement of this element. Also, when this code appears on the display, you need to diagnose the engine and control module.
If the electronic lock (“F10”) does not operate, pay attention to the operation of the lock itself and the electronic module; the cause of the breakdown most likely lies in them. If the hatch (“F11”) fails, you need to make sure that it is in the correct position, check the electronic module and electronic lock
If the hatch (“F11”) fails, you need to make sure that it is in the correct position, check the electronic module and electronic lock.
If the motor breaks down (“F12”), check the motor winding, the motor itself and the control module. If the engine is broken, it must be replaced.
Code “F13” indicates that the washing machine is having difficulty determining the cause of the malfunction. You need to ensure the integrity of the contacts and modules.
An error with code “F14” indicates the need to change the electronic module.
If a leak occurs (“F15”), you need to inspect the loading hatch cuff for damage. A leak may also occur in the drain system or in the tank.
Diagnosis and troubleshooting
What should be done to fix the problem? It is necessary to accurately identify the problem that caused the failure. Since there may be several options, you should check each of them, starting with simpler operations.
First of all, we comply with the safety requirements - disconnect the washing machine from the power supply. Only when the unit is completely de-energized is it possible to repair electrical devices.
To begin with, it is recommended to check whether the pressure level in the water supply system is sufficient, whether the valves on the taps built into the risers and at the entrance to the machine, directly in front of the intake hose, are fully open. After making sure that the water is flowing normally, you will have to carefully inspect the outside of the hose. It is probably twisted somewhere or crushed by the body of the washing machine.
It may seem to many that this is all elementary, but in practice it has been repeatedly proven that a third of the cases occur precisely in such situations.
The next step is to turn off the water supply to the unit and disconnect the water filling hose. The main task in this case is to make sure that there is nothing inside the hose. At the same time, the strainer installed on the inlet valve is checked. It is not difficult to find, since it is located at the point where the hose connects to the washing machine.
When your machine, after completed operations, continues to give an alarm signal in the form of F5 encoding, we begin to penetrate its body. To do this, unscrew and remove the cover of the machine. The intake valve is located in the upper left corner, near the rear panel. It is necessary to check it and all the pipes for clogging, then, using a multimeter, we make sure that the valve itself has not failed and check the functionality of its electrical circuit. It is quite possible that the device itself is working, but the wiring in a certain place is worn out, or the contacts are oxidized.
It would be a good idea to visually assess the condition of the wiring, since traces of carbon deposits and oxides are often visible to the naked eye. If the electrical circuit from the valve to the control unit is intact, and the valve itself is in working condition, you can move on to the next part - the sensor that controls the water level (pressostat).
One important clarification is needed here. If the machine does not pump water into itself at all, then there is no need to check the sensor.
And when water is poured into the tank and immediately drained, and a characteristic error light is displayed, you can immediately begin inspecting the machine with the level sensor. It is located near the back panel of the washing machine, in close proximity to the water intake valve, near the top cover.
The first step is to blow out and rinse all the tubes thoroughly, then check the electrical circuit with a multimeter. If the result is positive, there is only one thing left to do - look for the problem in the management module. But here you will have to think carefully about how prepared you are for such work. It is probably better to invite a competent specialist from the service center.
Atlant washing machine repair: bearing replacement
A characteristic sign that the fault lies in the bearing is a crackling, humming or knocking noise made when the drum rotates. Its backlash should also alert you.
The process of replacing a bearing is quite labor-intensive, but this kind of work can be done on your own. To get to it, you need to remove the drum, which is easier to do through the top. The whole procedure looks like this:
- The screws on the back side that secure the cover are unscrewed, after which you just need to pull it back a little and lift it.
- The counterweight and transverse rod are removed.
- The springs that secure the drum are removed.
- The power unit is removed from the bottom side.
- The hoses are disconnected from the drum.
- Now, to make the process easier, you can remove the front panel, including the pump.
- The rubber casing is removed, which connects the machine body to the drum.
- The counterweight is removed, after which the drum can be removed out.
- The drum body is of a collapsible type and is secured with bolts; after unscrewing them, you need to remove the pulley.
- The working metal container itself is removed from the housing, and the bearings are removed.
At this point, the repair of the Atlant washing machine with your own hands is completed; in the future, all that remains is to carry out the assembly process in the reverse order and then check it.
If you are not confident in your abilities, it is better to entrust such work to professionals.
Elimination
The design of the Atlant washing machine is no different from the designs of models from other manufacturers. Therefore, getting to the complex elements of the device will not be difficult. When starting a renovation, evaluate its economic feasibility. And also follow the safety rules; carry out all work only with the equipment disconnected from the network.
The tachometer is faulty
To understand that the tachometer has failed, you first need to pay attention to how the unit works. The main “symptoms” of this malfunction:
- the rotation speed of the drum changes sharply;
- during the “spin” program, the drum rotates slowly, but should increase speed;
- during the “wash” program the revolutions are too frequent;
- After spinning, things remain wet.
To fix this problem, you first need to make sure that error F9 is caused by the tachogenerator.
- Unplug the washing machine.
- Remove the back cover of the device by unscrewing the fasteners.
- At the very bottom there is a motor that needs to be disconnected.
- After this, you need to disconnect the electrical wires from the tachometer and use a multimeter to check the voltage resistance value at the contacts. The indicator should be within 60 ohms. Then measure the voltage. When you crank the engine by hand, it increases and should be 0.2 V.
- If the sensor is faulty, it should be replaced. To do this, you need to loosen the harnesses and disconnect the wires. Unlock the latch, remove the protective cover and unscrew the fastening bolts. Remove the broken device and install a new device by performing these steps in reverse order.
The electric motor is damaged
To fix this problem, you need to remove the motor for inspection. You should disconnect the electrical wires from it, unscrew the bolts, and pull the engine itself towards you. First you need to check the condition of the brushes and mounting holders.
Brushes, an important element of moving contacts, begin to wear out after a certain period of time, which negatively affects the operation of the “heart” of the unit. Their wear can also generate error code F9. This is not difficult to determine: they will be too short. Worn brushes must be replaced.
If everything is in order with these items, you need to check the electric motor for current leakage to the housing using a multimeter. Each turn of the winding should be checked in case of breakdown. If all faults have been eliminated, but an error code is still issued, you should continue the diagnosis further.
Problems with the control module and electrical circuit
You should start by checking the electrical communication circuit. This element is located near the engine. It is a chip with wires. You should ring the multimeter several times for each transaction to eliminate possible errors. Replace faulty wires.
If everything is in order with the electrical network and there are no faults, there is a need to rule out an error in the control module. It is extremely difficult to fix this problem on your own. You will need certain knowledge and skills, since this is one of the main elements of any household appliance, complex in design, execution and operation.
This and other codes for the ATLANT washing machine are given below.
DIY repair
If the Atlant washing machine gives a Sel error, try rebooting the system. What does it mean?
Disconnect the Atlant SMA from the network for 15-20 minutes. If a system failure occurs, the error will be reset after a reboot. If you were unable to remove the Sel error from the screen, read on to find out what to do.
To know how to fix the situation, you need to find the cause of the breakdown. To do this you need to check:
- Wiring, contacts and connectors that run from the electronic module to the panel and buttons. To do this, you need to remove the top cover, carefully inspect the wiring harness, and tighten the connections. If there are damaged elements, they need to be replaced.
- Control board. The reason for the failure of the buttons and selector may be a faulty element on the board, so the module must be thoroughly diagnosed.
When you are convinced that the cause of the malfunction and the Sel CM Atlant error is in the control panel or selector, replace the broken element:
- Disconnect the Atlant machine from the network.
- Remove the detergent dispenser by pressing the lock in the middle.
- After unscrewing the screws, remove the top panel.
- Unscrew the bolts that are located behind the dispenser tray.
- Remove the front panel, take pictures of the connectors that are attached to it.
- Disconnect the wires.
- Release the latches and remove the control module from the panel.
- Remove the program selector knob by pressing its base.
- Install the new selector in reverse order.
At the same time, you can check and replace stuck buttons. This video will help you:
Each element is tested with a multimeter for the presence of resistance. In the event of a malfunction, the components of the board can be soldered.
Problems with the control unit in the Atlant washing machine can be resolved yourself if you understand electronics. Otherwise, you need to contact the service center. If replacing or repairing a module is justified, this approach will be cheaper than buying a new machine.
Now you know how to find a solution to the problem if Sel is displayed on the display.
How to disassemble the SMA and remove the top cover?
Most breakdowns require removal of the top cover. To dismantle it, you need to twist 2 self-tapping screws located on the back of the device. Then the lid is moved to the side and lifted.
Further algorithm of actions:
- Remove the back wall by unscrewing the fasteners and removing the panel from the latches.
- Remove the top panel. To perform this step, remove the powder tray, unscrew the fasteners located underneath it, and disconnect the control panel. When disconnecting the module from the wires, you must be careful.
- Remove the drain filter, which is hidden behind a small door located at the bottom of the device.
- Remove the hatch. Together with it, the UBL and the cuff are removed, which is fixed with a clamp.
- Unscrew the pressure switch.
- Screw in the bolts holding the counterweights.
- Remove the belt, remove the motor and heating element located in the lower part of the MCA.
- Dismantle the tank by removing it from the shock absorbers.
- Twist the pump.
If it is necessary to disassemble the tank, it is unscrewed into two halves, gaining access to the drum, crosspiece and bearings. Read more here.
Error code table
In the table below, we have listed all the error codes of Atlant washing machines, possible problems and the reasons for their occurrence.
Error code | Problem | Causes |
Door | The washing machine door is not closed | Foreign objects entering the hatch, damage to the lock mechanism, door misalignment |
Sel | Control buttons do not work | Malfunctions of the selector or control module |
None | There is too much foam in the tank | Incorrect use of powder, its poor quality |
F2 and F3 | Water does not heat up | The temperature sensor or heating element is faulty |
F4 | The machine does not drain water | A clogged hose, filter or sewer, a broken drain pump or a malfunction of the control module |
F5 | Tank won't fill | Low pressure or lack of water in the water supply, breakdown of the water level sensor or valve, clogged hose or filter |
F6 | Reverse relay failure | Reverse relay or motor faulty |
F7 | The power supply has incorrect parameters | Too low or high voltage in the network, voltage drops |
F8 | Tank overflow | Damage to the water supply valve, pressure switch, control module |
F9 | Engine doesn't work | Tachogenerator faulty |
F10 | The door lock does not work, the washing does not start | Failures in the lock mechanism, malfunctions in the control module |
F12 | Engine doesn't work | Malfunctions in the motor, its winding or control module |
F13 and F14 | Control module failure | Open circuit, module failure |
F15 | Water leak | Violation of the tightness of the tank, hoses and their connections, breakdown of the water level sensor |
About the author:
Mom, wife and just a happy woman. She draws inspiration from travel and cannot imagine life without books and good films. She strives to become an ideal housewife and is always ready to share her experience.
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Interesting!
In the 19th century, washing ladies' toilets took a lot of time. The dresses were first ripped open, and then each part was washed and dried separately so that the fabric did not become deformed. After washing, the clothes were sewn again.
Checking and replacing the interference filter
Atlant washing machines are equipped with a capacitor that protects equipment from power surges in the network. The noise filter copes only with small differences. Having felt a strong impulse, the capacitor will burn out, and in the worst case, the control module of the machine will also fail.
How to check the interference filter of an Atlant washing machine?
- Turn off the power to the machine.
- Unscrew the bolts securing the “top” of the washer and remove the cover.
- Find the capacitor, it is located on top.
- Inspect the power filter for swelling or carbon deposits.
- Remove the back panel of the case.
- Disconnect the wiring leading to the capacitor.
- Remove the surge protector from the machine.
- Place the multimeter probes on the element contacts.
- Measure the capacitor voltage at the input and output.
If there is no voltage at the output, the noise filter is no longer functioning. The device cannot be repaired; the capacitor will have to be replaced. If this is not the case, it is necessary to diagnose the control board.
Required tools and materials
To replace the bearing yourself, the user will need:
Hammer.
- Chisel.
- Flathead and Phillips screwdrivers.
Socket and wrenches for 12 and 19 mm.
Hexagon set.
In addition, you need to prepare the following materials:
- Bearing grease.
- Stuffing box.
- Clean and dry cloth.
- WD-40 and sealant to protect against leaks.
- New bearings.
When purchasing new parts, you must choose only original ones. They will significantly extend the life of the washing machine. Bearings from other manufacturers may be of poor quality, resulting in the user having to carry out repairs again soon.
You must purchase bearings at the Atlant service center or a specialized store, or order online. You must select spare parts strictly in accordance with the model of the washing machine.
Warranty and service
The service life of ATLANT household appliances and washing machines in particular is 10 years. The manufacturing plant (Minsk) offers full warranty service for all ATLANT washing machines for 3 years. The manufacturer also provides a separate warranty for the electric motor of washing machines of the SMART ACTION/10 series - 5 years!
You can find the contacts of the nearest service centers in the supplement to the warranty card or on our website by clicking on the link. Please note that free repairs of equipment are carried out during the warranty period.
Recommendations for using the washing machine
To increase the service life of the machine, it is enough to follow several important rules:
- Do not overload the washing machine drum beyond the norm established by the manufacturer. The fact is that few people read the instructions included with the product in full. They describe how much and what kind of laundry can be washed at a time. And there is no need to strain the machine with full permissible loads; three quarters of the nominal weight will have a beneficial effect not only on the technical condition of your assistant, but will improve the quality of washing things. There is no need to be afraid of excessive consumption of electricity; for a long wash at 60 degrees, the device consumes from 0.5 to 1 kW of electricity;
- Use high-quality water and detergents when washing. This will improve washing results and limit the formation of scale deposits on the inside of the washing machine. If necessary, you need to install additional filters to soften the water. It is also necessary to carry out preventive measures against scale and other unwanted deposits at certain intervals. The formation of these deposits spoils machine parts and imbues washable items with unpleasant odors. The approximate level of contamination of the machine can be seen under the hatch cuff at the point where it connects to the device tank. To do this, you just need to open the hatch and lift the edge of the elastic band;
- After using the device, unplug it from the outlet and turn off the water supply tap to it. It is also necessary to correctly connect the washing machine when installing it for the first time. An important step is connecting the device to the sewer; it should not provoke spontaneous outflow of water during washing and its entry from the sewer system.
Tips and prevention of breakdowns
- Before cleaning the washing machine both outside and any of its parts inside, the device must be disconnected from the electrical network. You should also turn off the tap through which water flows to the device.
- Wipe the door seal after each wash using a soft, dry cloth. Use a soft, damp cloth to wipe the outside of the unit and other plastic parts. Do not wet the cloth with alcohol, abrasives or other chemical compounds that can damage equipment.
- Periodically wash the container through which detergents enter the machine. Take it out, rinse all surfaces under the tap and return the container to its place.
- Clean the filters in the water supply system once a year. To do this, disconnect the inlet hose, remove the filter, remove debris from it, then return the parts to their place and make sure that their connections are tight.
- Clean the pump filter twice a year to remove threads, buttons, coins and other tiny objects. In addition, it is recommended to clean this filter after washing items with lint. After draining the water, open the filter cover using a pointed object, pull out the hose as far as it will go, remove the plug and drain the water, then remove the filter, wash it and return all parts to the device in the reverse order.
Simple preventive measures shown in the Ukrainian program “Everything Will Be Good” will increase the life of your washing machine.
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Solution
By gradually checking all Atlas nodes that are involved in the water drainage system, you can determine the place that needs increased attention - cleaning or repair.
The sewer is clogged
Sewage problems are not uncommon. In this case, the device is simply unable to remove water.
You can simply determine the problem - pull out the end of the drain hose, which is connected to the sewer, and throw it into the bathtub or sink.
If water flows, then the cause of the problem is a clog in the drainage system of the apartment itself. The solution to the problem is to call a plumber or clean the drain yourself.
User error
The Atlant washing machine allows you to set washing modes without draining. If these settings were chosen, then the remaining water in the tank after the cycle is completed is a normal situation.
You can check if this is the case by selecting “drain”. If the water begins to drain, then the situation does not require additional intervention.
Kink/squeezing of the drain hose
Another possible problem for which the user himself is to blame is a careless attitude to the supply of communications. The drain hose in the Atlant washing machine is quite strong, but if it is accidentally bent or squeezed when moving furniture, the passage may be impaired. It is necessary to check the condition of the hose along its entire length: from the device to the insert into the sewer.
If there are places where there is bending or compression, this must be corrected. If there is visible damage, the hose may even have to be replaced with a new one. The part cannot be repaired.
The drain filter is clogged
The drain system filter is a unit that should be cleaned regularly. It is designed to catch small debris from waste water that accidentally fell into the drum and further into the tank - scraps of thread, torn buttons, coins, paper clips, etc. It is accessed from the front of the Atlant washing machine below.
To clean, you need to open the door. The filter is a purely mechanical unit that has no contact with the electrical circuit. To clean it, carefully turn it to the left.
If there is still water left in the drum that has not been drained, it will begin to flow directly onto the floor under the washing machine. To avoid a flood, you need to prepare rags and low containers in advance to collect the leaking liquid.
A filter clogged with debris may be one of the reasons for the lack of drainage. But if after unscrewing it the water does not flow, we may already be talking about a more serious blockage.
The video will show you how to clean the filter in Atlanta:
Pump or pipe clogged
After the Atlanta drain filter has been cleaned, you should proceed to cleaning the pipe and pump. If the fine (and not so fine) suspension is not retained in the filter, it may collect in the pump. And even block the passage of water. To clean the pump and pipe, the washing machine is partially disassembled.
Pump fault
If the pump, which is supposed to drive water through itself and direct it into the sewer, burns out, the drain does not occur. Another possible breakdown is a deteriorated impeller, the blades of which must rotate when water passes through. If a part is broken, it is replaced with a new one.
Control module failure
The control module is the “brain” of the Atlant washing machine. If individual elements burn out, malfunctions are possible precisely with those nodes that are connected to them, including the drainage system. When a burnout occurs, the passage of impulses is disrupted.
This situation requires partial disassembly and removal of the unit for diagnosis and repair. In rare cases it may need to be replaced.
Repair of the control module - on video:
Failure of the water level sensor
If the Atlanta water level sensor fails, it may send unreliable information to the control module or not send any information. This leads to the fact that the control module does not receive a command to drain, and the water remains in the tank.
Wiring violations
If there is a break or poor contact in the wiring that connects the nodes involved in the process of draining waste water from the washing machine, the signals may not pass through or may not always pass through.
In the latter case, the situation becomes unstable, and failure occurs from time to time. The solution to the problem is to analyze the condition of the wiring and carry out repairs.
Motor test
It is better to entrust engine diagnostics to a professional repairman. However, you can figure out what to do and in what sequence on your own. The main thing is to first study the design of the motor and remember safety precautions. Our instructions will help you cope with the task.
Before starting the repair, let's remember how the engine works. Atlant washing machines are equipped with a commutator motor, which is compact and has higher power. The drive in this case is a belt drive - the engine and the drum shaft are connected by a belt through a pulley wheel. Inside, the part consists of several main parts: a rotor, a stator and electric brushes. There is also a tachogenerator that controls the acceleration speed.
To start checking the motor, you need to remove it from the machine, proceeding as follows:
- remove the back wall of the machine by unscrewing the corresponding screws;
- Rotating the pulley, unhook the drive belt;
- take a photograph of the position of the wiring connected to the engine;
- release the wires;
- loosen the bolts holding the engine;
- swing the part and pull it towards you.
Having taken out the engine, we place it on a dry, flat surface and begin checking. We connect the wiring from the stator and rotor windings, and then apply 220 V to them. Under voltage, the engine should begin to pick up speed. If this does not happen, then the motor is damaged and needs repair.
This method has its drawbacks. Firstly, it is impossible to test the operation of the motor in different modes. Secondly, connecting the engine directly is risky due to the possibility of a short circuit. Although, as a last resort, you can reduce the risks by including ballast in the circuit in the form of a heater. When leaking, the latter will begin to heat up, protecting the engine from fire. But supplying current is only the initial stage of diagnosis; then it is necessary to check other elements of the device, brushes, lamellas and windings.
How to recognize a breakdown: Atlant error codes
If error codes (Sel, None, F2, F3, F4, F5, F6, F7, F8, F9, F10, F12, F13, F14 or F15) are displayed on the control panel screen, then the machine is signaling you about a breakdown. We briefly reveal the reasons for these failures in the table:
Code | Decoding |
Sel | The interface module selector is broken. This item needs to be replaced. |
None | Increased foaming. This can be caused by three reasons: |
- A lot of powder was poured in.
- You have chosen a low-quality powder with a high level of foaming.
- The wrong washing mode has been selected.
In this case, you need to reduce the amount of powder, change the product or wash in other modes.
How to check an electric motor?
An Atlant brand washing machine may indicate a malfunction with error F9 if there are problems with the electric motor. If there is a current leak to the housing, or the armature is broken, there is nothing you can do, the part cannot be repaired and you will have to replace the unit. And this part is expensive. Of course, theoretically the engine can be repaired. But this is not practical from an economic point of view. Such repairs will cost more than buying and replacing a broken part with a new one.
So, how do you determine that an engine replacement is needed? To do this, the motor must be removed. Disconnect the wires from it, unscrew the bolts and pull the motor towards you. Next you need to find the brushes, unscrew the holders and pull out these parts for inspection. If the brushes are worn out, they need to be replaced. You can tell if the brushes are worn out easily; they will be too short. By the way, always change brushes in pairs. And if: buy only original brushes, otherwise there is a risk of damaging the commutator lamellas and then the cost of repairs will increase significantly.
After this, we open the housing of the device and use the same multimeter to check for leakage on the housing, as well as the motor winding for breakdown. If there are no problems with the brushes or motor windings, and no leaks to the housing are detected, then everything is fine with the motor. We need to look for another reason.
How to repair if the warranty period has expired?
If the warranty period has expired, the control module will have to be repaired at your own expense. The work cannot be called simple, but if you wish, you can do it even at home. This will require an understanding of how the board works, as well as a set of tools.
Disassembling a household appliance
To gain access to the control module of the Atlant washing machine, it must be disassembled.
The procedure is as follows:
- disconnect the machine from the power supply, close the water supply valve;
- unscrew the top cover of the device by unscrewing 2 bolts;
- remove the powder cuvette and pressure switch.
Now you can visualize the control board that needs to be removed.
Removing and diagnosing the control board
It is recommended to combine the process of removing and diagnosing the functionality of the module so as not to connect the elements several times:
- First you need to make sure that the electricity reaches the control board.
To do this, you need to inspect the integrity of the cord that leads to the surge protector. They call him using a tester. The normal voltage level is 220 volts. If everything is in order, you can proceed to diagnosing the control board. - Checking the voltage on the module. To do this, the machine is plugged back into the network and measurements are taken using a multimeter. If there is voltage on the module, it will have to be removed for further inspection. To do this, open the plastic latches and disconnect the terminals with wires. The most convenient way to do this is with a thin screwdriver.
- The removed board is run through a tester, identifying non-working elements: resistors, testers, capacitors, etc. Sometimes a defect can be noticed immediately by a characteristic soot.
If the washing machine is being disassembled for the first time, then the board must be photographed before removing the wires. This is done so as not to confuse their nests after repair.
Repair
You can independently cope with problems such as:
- replacement of capacitors;
- resoldering of resistors;
- replacement of the thyristor switch;
- resoldering of transistors and processors.
To complete the work you will need a blowtorch, tin and new parts. You need to work carefully so that the board does not completely fail.
If the software fails, it is better to contact a specialist. To flash the firmware, you need a special programmer, as well as software installed on the Atlant SMA.
About repairing the control board of the Atlant washing machine - video:
Part replacement
Replacing the board does not take much time if the machine has already been disassembled and the faulty module has been removed. You can purchase a new part in specialized stores that sell components for household appliances. Another option is to order the module from the online market.
When choosing a board, you need to focus on the model of the washing machine. Incompatible parts will lead to equipment failure. A new module costs about 2,500 rubles.
You should not buy a used part, since it is unknown how long it will last after installation. If the module is installed by a master, then you must ask him for a receipt confirming the fact of the purchase.
Functionality check
After installing a new part, you need to check its functionality. First you need to make sure that it is receiving power; this is done by measuring the voltage with a multimeter.
Then you need to assemble the machine and run the wash cycle without laundry. During program execution, you need to monitor the correctness of all actions:
- water set,
- heating it,
- wash,
- spin and drain.
If no violations are found, the device can be used to its full potential.
Problems with draining water
The first possible reason for water retention in the drum is a clogged outlet hose or its deformation. Check the hose for blockages and flush if necessary. The exhaust filter may also be clogged. You can clean and replace it through the hole located at the bottom of the washing machine.
Cleaning the drain filter
The next possible cause is a clogged pump. Remove it and check for foreign objects. To do this you should:
- Prepare a rag for water in advance.
- Remove the clamps securing the hoses to the pump. Check the hose for blockages.
- Using a pencil, check the rotation of the impeller. If the impeller rotates slowly, remove the chip with wires and mounting bolts from the pump. Then remove the clamps or screws that connect the two parts of the pump.
- Mark or take a photo with your phone of their location so as not to confuse them when assembling. Check the impeller chamber for debris, and also make sure there are no threads wrapped around the shaft.
- Clean and reassemble the pump. If the above manipulations did not help, replace the pump with a new one.
It's worth checking the fill valve
It was not possible to detect a breakdown, which means you need to check the inlet solenoid valve. It is located in the same place, under the top cover of the Atlant washing machine, only on the back wall, right behind the powder receiver box. First, disconnect the valve coil and check the contact resistance. In normal operating condition, the multimeter should show a resistance of 2-4 kOhm; if it shows much less or much more, it means that the inlet valve is faulty and needs to be replaced.
If the intake valve coil is in order, do not rush to rejoice. It is quite possible that the flow filter is clogged and is now preventing water from entering the machine. The solution to the problem is cleaning the flow filter. First, unscrew the inlet hose from the machine body. At the junction there is a small plastic mesh inside the fitting. This is a flow filter. Carefully remove it and wash it from dirt. If the mesh is overgrown with limescale, you can soak it in a solution of citric acid and then wash it.
In some cases, the cause of the F8 error is the electronics, specifically the control module. The Atlant firmware often fails, so you can call a technician who will reset it or replace it for you. In extreme cases, the control module will need to be replaced, but the master will decide this. When dealing with electronics, doing it yourself can be disastrous, so in any case, entrust this matter to a professional.
Determining faults by code
Atlant machines are equipped with a display that shows the selected operating mode, the amount of time remaining and the error code. The latter are of the following types:
- None;
- Door;
- from F2 to F15.
The appearance of one of these codes does not always indicate a malfunction. Knowing what a specific error means can help you narrow down your search for the problem. A specific code indicates the failure of a specific part. However, this only indicates problems with this element, although the fault may be hidden in other parts of the machine.
None
This signal indicates that due to the large amount of foam, the drum cannot rotate. If None appears frequently, it is recommended to replace the current washing powder with another one or select suitable operating modes.
Door
Door indicates that the machine door does not close. This problem occurs due to:
- door lock failure;
- damaged wiring supplying the central board;
- contact violations;
- improper installation of the washing machine;
- defective guide or clamp;
- skewed loops.
Some of these problems can be corrected yourself. To solve other problems, you will need specialized equipment to help assess the condition of the wiring.
F2
Code F2 indicates a failure of the temperature sensor, which occurs due to a violation of the integrity of the contacts (wiring) or a breakdown of the control unit.
F3
This error appears when the electronics of the washing machine detects a malfunction of the heating element. Failure of the heating element is caused by accumulated scale or broken contact.
F4
F4 appears if the water drainage is disrupted (water flows slowly away or stagnates in the tank). Basically, this code appears when the hoses become clogged or the pump fails.
F5
This signal indicates a blockage in the hose supplying water. Also, error F5 occurs if the inlet valve breaks.
F6
F6 appears on the washing machine screen if the reverse relay fails. This error also occurs in cases where the motor is faulty or the contacts are damaged.
F7
F7 reports insufficient voltage in the mains or a broken interference filter. In this case, it is impossible to restore the operation of the machine without the involvement of a specialist.
F8
Error F8 occurs if:
- the water inlet valve is jammed;
- the pressure switch is broken;
- The control board has failed.
Due to each such breakdown, water remains in the tank of the machine.
F9
F9 indicates a failed sensor that measures the engine speed. This malfunction also occurs due to broken contacts or broken wiring.
F12
This error appears when problems occur with the motor or control unit (triac on the central board).
F14
The appearance of this code indicates a software malfunction. The malfunction can be resolved by reinstalling the software.
What can be done to ensure that breakdowns occur as rarely as possible?
A washing machine breakdown is an unpleasant situation, to put it mildly. No one wants to do laundry by hand or carry pounds of laundry to the laundromat. In order for your Atlant, an automatic washing machine, to work for a long time and not require the help of repair service employees, you should follow some simple rules for operating the equipment:
- Follow the rules for using the equipment described in the technical documentation supplied with the machine.
- If the washing machine runs all day, washing one load of laundry after another, you should take a break of 1-2 hours between washes.
- Carry out antifungal prophylaxis of internal surfaces, and, if necessary, treat affected areas with special means.
- Use high-quality laundry detergents, as well as special compositions for cleaning the washing machine and descaling. If the water is too hard, add softener to your laundry detergent every time you wash.
In the video below, the man talks in detail about how to independently fix most of the minor problems that periodically arise when operating a washing machine. After watching the video, you can not only clean the filter or powder compartment yourself, but also perform simple operations to replace electronics.
The times when domestically produced washing machines were inferior in quality to foreign analogues are a thing of the past. Modern Atlant machines with a built-in self-diagnosis system promptly inform the user about problems, allowing you to independently monitor the condition of the equipment.
What does this code mean?
After studying the relevant instructions, you can quickly come to the conclusion that error F14 means a breakdown of the control module of the Atlant washing machine, but in reality this is not always the case. The reasons for the error can be hidden much deeper, in particular, its occurrence can be affected by:
- clogged garbage filter;
- incorrect connection of the machine to the sewer;
- power surge.
Before reflashing or even changing the control module, you need to check the above reasons. Let's hope that we are talking about a banal short-term malfunction in the electronics of the Atlant washing machine.