Error codes - 4E, 4E1, E1, 4C, 40, 400, 4E2, in Samsung washing machines, mean problems with the supply of cold and hot water. This malfunction occurs quite often and is easily identified visually. There is no visible water in the drum, and no characteristic sound is heard.
4E, E1, 4C 400, 4E2 40, 4E1
The code is displayed on the display, and if it is not there, then using the indication - all program selection diodes and temperature 30° are lit.
Error code display
These faults are divided into three groups. Let's look at why they formed and what you can do yourself to correct them.
Error 4E, E1, 4C
This breakdown is interpreted as an intake valve error. If within 15 minutes the water has not reached the set level, the control module blocks operation and displays one of the codes - 4E, E1, 4C.
Reasons why this happens:
- There is no water in the pipes, or the pressure is too low.
- The supply valve is closed.
- The filter mesh is clogged.
- There are foreign objects in the fill valves or they are burnt out.
- There is a blockage in the pipe between the dosing hopper and the valves.
- The inlet hose is pinched or kinked.
- Siphon effect.
- Broken contacts or wires.
- The AquaStop system worked.
Connection to drain.
Let's consider all the actions for each item:
Connection to water supply.
You can check by opening any faucet in the apartment. But this is not always enough. It is best to check the presence of water and the required pressure in the pipe to which the Samsung washing machine is connected. To do this, first close the valve. Then we disconnect the hose from the machine and direct it, for example, to the bathroom. Turn on the water. Sometimes this helps if there is an air lock or local blockage.- Everything is clear with the tap. Anyone can check it.
- The mesh is located in the valve, on the side of the inlet hose. We proceed as in point 1. And then, using pliers, pull out the filter. Rinse by lightly tapping.
Filler valve mesh.
Remove the fill valves.
It's a little more complicated here. To check, the valve must be pulled out of the car. To do this, unscrew the screws securing them to the body. The wires are removed. Then the pipes that connect the valves to the dispenser tank are pulled off. After this, the valves are directed into the container, and voltage is applied to the contacts using a carrier. If water is released with good pressure, then everything is fine. Otherwise, you need to replace them with new ones.- In the same way as in the point above, you can check the connecting pipes. Or just pull them out and clean them.
- In our cramped kitchens and bathrooms, squeezing or kinking the inlet hose is not uncommon. This state of affairs is easy to see and correct.
Wall check valve.
If the SMA is incorrectly connected to the sewer, a “self-draining” effect occurs. The water flows out of the tank on its own. As a result, the level becomes insufficient, and an error appears on the display, and the operation of the machine is blocked. It is necessary to connect correctly so that this situation does not happen again. In addition, it leads to excessive consumption of water and electricity. The “siphon effect” can be corrected by using a check valve. The easiest way is to raise the hose so that it is above the water level in the drum.- Using a tester, you need to make sure that 220 volts are supplied to the valves, and that the contacts are not damaged and clean. To do this, you need to remove the terminals and connect the probes of the device to them, having previously set the voltage to variable. Turn SMA on to the washing program and observe. If the current does not arrive within a few minutes, then you need to check the wires and replace the damaged ones.
Wires to the fill valve.
- If the Samsung washing machine is equipped with the AquaStop leakage protection system, then as long as there is water in the tray, the valves will not turn on, and a corresponding error may occur.
What does error 4E mean on a Samsung washing machine?
Coding 4E means that a water supply error occurred. The washer was unable to fill the tank within the allotted time.
The machine should start filling with water within two minutes of pressing the start button. If this does not happen, the control unit sends an error signal to the display module, and the display shows the code EC. The delay in collecting water before rinsing should also not exceed the specified time.
Also, the Samsung machine writes the following error when the equipment draws water too slowly.
Code 40, 4E1
These values only appear on certain models.
Machines without heating, but equipped with cold and hot water supply. Each hose has its own valve. If they are mixed up, the washing machine displays error 40 or 4E1.
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Please note that these types are not widely used and are not currently available for sale.
Washing machine valve filter.
In the second case, a malfunction occurs if the temperature sensor readings of the water passing through the drying valve during the drying cycle exceed 70°.
Here you need to call a specialist home appliance repair service. Qualified diagnostics are needed, as the reasons may be different.
Signs
You need to carefully consider the error code combination. For example, a washing machine may produce the sequence E4, not 4E, which means the drum of a Samsung washing machine is unbalanced, which occurs during spinning.
On the other hand, 4C and E1 may indicate the same faults with water filling.
You may notice the following signs:
- The Samsung machine cannot start the process of collecting liquid or it happens slowly, so the wash does not start.
- The MCA drum is full, but error 4E is visible on the screen.
- During the rinsing stage, the machine does not fill in water or immediately drains it.
Fault 400, 4E2
This is due to the fact that the water temperature sensor readings exceed 50° in the woolen or delicates washing modes.
The reason is a breakdown of the NTC sensor or damage to the wires connecting it to the control module.
To correct the situation, you need to replace the sensor or restore the wiring.
Temperature sensor.
Other failures
In situations where your actions did not lead to success, the cables and contacts going to the inlet valve, which is responsible for supplying fluid to the unit, are checked for serviceability. They may become covered with oxide or simply move away from vibration. All that is required is to clean the surface or return the contacts to their original position.
Does the machine take in water and immediately drain it? Check that the drain hose is installed correctly in the sewer pipe.
Any failure signal can cause a software failure. To eliminate such consequences, the machine must be turned off and turned on again no earlier than fifteen to twenty minutes later. If the signal does not go away, look for the problem in other places. Sometimes it happens that you have to change the entire management unit. This type of repair can only be performed by professionals.
Problem Meaning
The malfunction abbreviation 4 E / E1 / 4C / CHE indicates that the device has problems pumping water. Each modification of the machine has a manufacturer-regulated time allotted for pumping water. If during this period the pump does not cope with its function and does not pump the required amount, then the unit stops, drains the water and displays a malfunction.
Before calling a professional to repair large household appliances, try to fix the fault shown on your own. Very often, the cause of such a breakdown is simple negligence when starting the device and absent-mindedness (human factor).
When is specialist intervention necessary?
But no matter how nice it is to deal with difficulties at home, sometimes you cannot do without the help of professionals:
- If the inlet or drain valve has failed. That is, if, in the absence of reasons visible to the average person, the washing machine does not fill or does not drain water. The technician will come, remove the valve, apply voltage, thus identify the fault and replace the faulty part. The repair is not complicated, but it requires specific equipment, which most homes do not have.
- If the command apparatus fails. In this case, the average person will not be able to cope in principle - work is needed at the software level, possibly replacing parts, and only an experienced person will deal with this.
- If the relay responsible for estimating the amount of water collected has failed. Without it, the washing machine “does not know” whether there is enough water or not, and therefore does not draw at all. It is simply impossible for a non-professional to pull out the relay without knowing where it is and without special tools. And to determine what the problem is - mechanical damage, a blockage, the fact that just a couple of contacts have come loose - can only be determined by someone who has been doing this for a long time.
- If the control panel fails. In this case, the washing machine does not respond to any commands at all, and, naturally, does not draw water. Even an amateur can remove the panel, but in order to put it in order, you need skills and equipment that an ordinary person who is not interested in electronics does not have.
It is worth calling a specialist if all resuscitation actions did not give the desired effect.
Code 4E or E4?
It is necessary to distinguish between errors 4E and E4. The latter often occurs during spinning and means that the drum is out of balance. In this case, by removing or adding things, the weight of the laundry in the machine is brought into compliance with the operating requirements. The laundry is evenly distributed throughout the drum, straightening out lumps and knots. If this does not help, then the bearings, belts or electronic controller are faulty.
What do the indicators and error codes on the display say?
Error 4E, similar E and 4C describe a common problem: for some reason the machine does not fill with water.
A washing machine without a screen will indicate a problem by blinking all the lights and the “Cold Water” indicator coming on. An older model of Samsung machine with a display will display E1 on the display.
Possible faults and solutions
The table lists the most common failures of the Samsung SMA associated with the indication of code 4E.
Symptoms of a problem | Possible causes of failure | How to fix |
SMA does not take in water | Damage to the intake solenoid valve | The device should be checked and replaced if necessary. |
Code 4 E/E 1 appears immediately after starting or before rinsing | Damaged control module (controller) | Sometimes the functionality of the node can be restored, but generally it needs to be replaced |
After starting the SMA, water does not flow | The pressure switch that controls the level is damaged. The cause is a clogged or damaged pressure hose. | It is necessary to clean the tubes or replace the pressure sensor |
After starting, an error appears a few minutes later, and water does not fill | Lack of contact in the area from the control module to the inlet solenoid valve | It is necessary to check and restore the wiring |
All necessary parts for Samsung washing machines can be purchased in the online store from Samodelkin.
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In what cases should you invite a specialist?
It is necessary to consider breakdowns that cannot be eliminated on your own:
- The machine begins to show signs of failure, one of which will be the lack of water intake. The reason for this may be a malfunction of the inlet valve, which regulates the supplied fluid. If it fails, it stops opening, preventing water from entering the washing machine.
- During the washing or rinsing process, error code 4E appears. Perhaps the problem lies in the control unit of the unit.
- The wash has started, but no water comes out. This is caused by a failure of the relay responsible for measuring the amount of liquid supplied. It may fail due to a blockage or any damage received during transportation. To fix the problem, you will have to clean the pressure switch measuring tube or replace it with a new one.
Preventive measures
High-quality prevention helps prevent malfunction 4E from occurring in a Samsung washing machine. When using household appliances you must:
- connect the machine only to serviceable electrical outlets without using tees or extension cords;
- ensure that there are no constant changes in humidity in the room with the washing unit, which can cause oxidation and rust of the contacts;
- from time to time, as a preventative measure, dismantle the inlet filter and clean it of dirt;
- connect the Samsung machine to the network and sewerage system in strict accordance with the rules specified in the manufacturer’s instructions.
After an emergency or planned shutdown of the cold water supply, you should not immediately start washing. It is recommended to wait a few hours first. At first, after the return of water supply, a rusty liquid with a large number of hard impurities flows through the pipes. If you turn on the Samsung washing unit at such a moment, the inlet filter is highly likely to become critically clogged.